Retail Store Operations Leader

SM APPLIANCE (STAR APPLIANCE CENTER, INC.); Mimaropa; On-site; PHP 391,000 - 536,000; Full time

Job summary

SM Appliance in the Philippines is seeking a Store Supervisor to oversee daily store operations, drive sales, manage inventory, and lead a team of sales associates. The role emphasizes coaching, customer engagement, and ensuring a high standard of store presentation.

You will collaborate with regional and head office teams to implement company policies and improve efficiency. A strong focus on leadership and data-driven decision making is essential to meet targets.

Qualifications

• Minimum 2–3 years of retail store supervision or management experience.
• Strong leadership and people management skills.
• Excellent customer service orientation and problem-solving abilities.
• Proficient in inventory management and data analysis.
• Able to adapt to changes and implement new strategies.
• Highly organized with keen attention to detail.

Responsibilities

• Manage and oversee all store operations, including sales, customer service, inventory management, and staff supervision.
• Ensure the store meets daily, weekly, and monthly sales targets through effective staff scheduling, merchandising, and customer engagement.
• Monitor and maintain store cleanliness, product displays, and overall visual presentation to provide an exceptional shopping experience.
• Lead and inspire your team of sales associates, providing coaching and training to improve their skills and performance.
• Collaborate with the regional and head office teams to implement company policies, procedures, and initiatives.
• Identify opportunities for process improvements and make recommendations to enhance store efficiency and profitability.

Skills

Retail experience

Team leadership

Customer service

Inventory management

Data analysis

Financial reporting

Multitasking

Job description

SM Appliance in the Philippines is seeking a Store Supervisor to oversee daily store operations, drive sales, manage inventory, and lead a team of sales associates. The role emphasizes coaching, customer engagement, and ensuring a high standard of store presentation.

You will collaborate with regional and head office teams to implement company policies and improve efficiency. A strong focus on leadership and data-driven decision making is essential to meet targets.