STORE SUPERVISOR - Urgent Hiring (Dasmarinas - Cavite)

SM Appliance Center; Laguna; On-site; PHP 200,000 - 320,000; Full time

Job summary

SM Appliance Center is seeking a Store Supervisor in Laguna, Philippines, to oversee daily retail operations and ensure smooth store performance. This full-time role requires strong leadership, effective staff supervision, and a focus on customer service and sales results.

You will manage sales, inventory and merchandising while coaching a team of sales associates. The position emphasizes process improvements and collaboration with regional and head office teams to uphold company standards.

Qualifications

• 2–3 years in retail store supervisory or management role
• Strong leadership and people management skills
• Proficiency in inventory management, data analysis, and financial reporting

Responsibilities

• Oversee all store operations including sales, customer service, inventory, and staff supervision
• Drive daily/weekly/monthly sales targets through scheduling, merchandising and engagement
• Maintain store presentation, cleanliness and visual standards to deliver a premier shopping experience
• Lead and coach sales associates to improve performance and skills
• Collaborate with regional/head office to implement company policies and initiatives
• Identify process improvements to boost efficiency and profitability

Skills

Leadership

People management

Customer service

Inventory management

Data analysis

Financial reporting

Store operations

Job description

We are seeking a talented Store Supervisor to join our team at SM Appliance, a leading retailer of home appliances in the Philippines. You will be responsible for overseeing the daily operations of our stores. This is a full-time position that plays a crucial role in ensuring our store runs smoothly and efficiently.

What you'll be doing

• Manage and oversee all store operations, including sales, customer service, inventory management, and staff supervision
• Ensure the store meets daily, weekly, and monthly sales targets through effective staff scheduling, merchandising, and customer engagement
• Monitor and maintain store cleanliness, product displays, and overall visual presentation to provide an exceptional shopping experience
• Lead and inspire your team of sales associates, providing coaching and training to improve their skills and performance
• Collaborate with the regional and head office teams to implement company policies, procedures, and initiatives
• Identify opportunities for process improvements and make recommendations to enhance store efficiency and profitability

What we're looking for

• Minimum of 2 to 3 years of experience in a retail store supervisor or management role
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Excellent customer service orientation and problem-solving abilities
• Proficient in inventory management, data analysis, and financial reporting
• Adaptable to changes in the retail environment and able to implement new strategies and technologies
• Highly organized, with a keen attention to detail and the ability to multitask effectively