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SM Appliance in the Philippines is seeking a Store Supervisor to oversee daily store operations, drive sales, manage inventory, and lead a team of sales associates. The role emphasizes coaching, customer engagement, and ensuring a high standard of store presentation.
You will collaborate with regional and head office teams to implement company policies and improve efficiency. A strong focus on leadership and data-driven decision making is essential to meet targets.
About the role
We are seeking a talented Store Supervisor to join our team at SM Appliance, a leading retailer of home appliances in the Philippines. You will be responsible for overseeing the daily operations of our stores. This is a full-time position that plays a crucial role in ensuring our store runs smoothly and efficiently.
What you'll be doing
Manage and oversee all store operations, including sales, customer service, inventory management, and staff supervision
Ensure the store meets daily, weekly, and monthly sales targets through effective staff scheduling, merchandising, and customer engagement
Monitor and maintain store cleanliness, product displays, and overall visual presentation to provide an exceptional shopping experience
Lead and inspire your team of sales associates, providing coaching and training to improve their skills and performance
Collaborate with the regional and head office teams to implement company policies, procedures, and initiatives
Identify opportunities for process improvements and make recommendations to enhance store efficiency and profitability
What we're looking for
Minimum of 2 to 3 years of experience in a retail store supervisor or management role
Strong leadership and people management skills, with the ability to motivate and develop a team
Excellent customer service orientation and problem-solving abilities
Proficient in inventory management, data analysis, and financial reporting
Adaptable to changes in the retail environment and able to implement new strategies and technologies
Highly organized, with a keen attention to detail and the ability to multitask effectively