ASSISTANT STORE MANAGER

Select Goods; Benguet; On-site; PHP 300,000 - 540,000; Full time

Job summary

Select Goods in Baguio City seeks an Assistant Store Manager to support store operations, lead the team, and drive excellent customer service. This role focuses on managing daily activities, training staff, and ensuring standards in inventory, merchandising, and safety.

The position is full-time and onsite. The successful candidate will assist in achieving sales targets, supervising staff, and maintaining a welcoming retail environment.

Qualifications

• Experience in retail management or supervisory role.
• Strong leadership and team management skills.
• Excellent customer service and a customer-focused mindset.
• Knowledge of retail operations, inventory management, and POS systems.
• Ability to work flexible hours, including weekends and holidays.
• Strong organizational and time management abilities.
• Excellent communication and interpersonal skills.
• Numeracy and proficiency with retail management software.
• Problem-solving and decision-making abilities.
• Attention to detail and high standards.
• Physical ability to stand for extended periods.

Responsibilities

• Assist the Store Manager with the overall management and supervision of store operations.
• Oversee opening and closing procedures and daily store activities.
• Manage staff scheduling, training, and performance monitoring.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Handle customer complaints and resolve issues to maintain satisfaction.
• Monitor and optimise inventory levels, stock rotation, and displays.
• Maintain visual merchandising standards throughout the store.
• Support sales targets and implement promotional activities.
• Process transactions and manage point‑of‑sale systems.
• Conduct regular stock audits and maintain accurate records.
• Recruit, onboard, and develop team members.

Skills

Retail management

Leadership

Customer service

Inventory management

Staff scheduling

POS systems

Communication

Education

Bachelor's degree or higher (retail/business preferred)

Job description

About the role

We are seeking an Assistant Store Manager to join Select Goods in Baguio City, Benguet. This is a full-time position that plays a crucial role in supporting the Store Manager and ensuring the smooth day-to-day operations of our retail store. As Assistant Store Manager, you will be instrumental in maintaining our high standards of customer service, staff management, and operational efficiency. This position is essential to driving store performance and creating an exceptional shopping experience for our customers.

About us

Select Goods is a dynamic retailer committed to delivering quality products and outstanding customer service. We pride ourselves on creating a welcoming retail environment where customers can find what they need and team members can thrive in their careers. Our company values integrity, innovation, and a customer-centric approach to everything we do.

What you'll be doing

• Assisting the Store Manager with the overall management and supervision of store operations


• Overseeing daily store activities including opening and closing procedures


• Managing staff scheduling, training, and performance monitoring


• Ensuring compliance with company policies, procedures, and health and safety regulations


• Handling customer complaints and resolving issues to maintain customer satisfaction


• Monitoring and optimising inventory levels, stock rotation, and merchandise displays


• Maintaining visual merchandising standards throughout the store


• Supporting sales targets and implementing promotional activities


• Processing transactions and managing point‑of‑sale systems


• Conducting regular stock audits and maintaining accurate records


• Recruiting, onboarding, and developing team members


• Creating a positive work environment that motivates and engages staff

What we're looking for

• Proven experience in retail management or a similar supervisory role


• Strong leadership and team management skills with the ability to motivate staff


• Excellent customer service skills and a customer‑focused mindset


• Knowledge of retail operations, inventory management, and point‑of‑sale systems


• Ability to work flexible hours, including weekends and public holidays as required


• Strong organisational and time management abilities


• Excellent communication and interpersonal skills


• Numeracy skills and proficiency with retail management software


• Problem‑solving abilities and sound decision‑making skills


• Attention to detail and a commitment to maintaining high standards


• Physical ability to stand for extended periods and perform store duties


• A secondary or higher level of education, with formal retail training an advantage

What we offer

At Select Goods, we are committed to creating a supportive and rewarding workplace for our team members. We offer competitive remuneration packages, opportunities for career development and progression within the retail sector, and a positive work environment where your contributions are valued. We provide on‑the‑job training and support to help you succeed in your role, and we foster a culture of teamwork and mutual respect. We believe in recognising and rewarding hard work and dedication.