ASSISTANT RETAIL STORE MANAGER

WHR Global Consulting; Cagayan Valley; On-site; PHP 300,000 - 500,000; Full time

Job summary

WHR Global Consulting in the Philippines is seeking an Assistant Retail Store Manager to support the Store Manager in daily operations, drive sales, and deliver a premium customer experience on the shop floor.

You will mentor Retail Sales Experts, assist with reporting, and ensure visual merchandising, inventory control, and policy compliance; when the Store Manager is away, you lead the store.

Qualifications

• Fluent in English, both written and spoken.
• Excellent sales presentation skills and ability to build strong customer relationships.
• Strong interpersonal and communication skills; convey messages clearly.
• Team-oriented, service-minded attitude.
• Track record of achieving and exceeding sales targets.
• Motivated by challenges and collaborative in approach.
• Analytical and problem-solving abilities.
• Proficient in inventory management and retail sales processes.
• Basic proficiency in Microsoft Office.
• Flexible to work varied schedules, including weekends and holidays.
• Retail sales or customer service experience preferred.
• Experience with premium FMCG/retail brands is an advantage.

Responsibilities

• Assist Store Manager in daily store operations to meet sales and operational objectives.
• Lead on the sales floor, guiding Retail Sales Experts and maintaining standards.
• Assist in store-level reporting and ensure partner program execution.
• In absence of Store Manager, assume full responsibility for store operations.

Skills

English fluency

Sales presentation

Customer relationships

Interpersonal skills

Team leadership

Sales targets

Results-driven

Analytical skills

Inventory management

MS Office

Flexible schedule

Retail experience

Premium FMCG experience

Tools

Microsoft Office

Job description

Job Description

Job Description

The Assistant Retail Store Manager supports the Store Manager in overseeing daily store operations to ensure sales and operational objectives are met while delivering a premium customer experience. This role plays a key part in driving sales performance, ensuring operational compliance, and maintaining high standards in visual merchandising, inventory management, and customer service. The Assistant Retail Store Manager acts as a leader on the sales floor, providing guidance to the Retail Sales Experts, assisting in store-level reporting, and ensuring partner program execution. In the absence of the Store Manager, the Assistant Store Manager assumes full responsibility for the store’s operations.

Minimum Qualifications

• Fluent in English, both written and spoken
• Professional appearance with excellent sales presentation skills and ability to build strong customer relationships
• Strong interpersonal and communication skills; able to convey complex messages in a clear, simple manner
• Team-oriented, pleasant, and service-minded attitude
• Demonstrated track record of achieving and exceeding sales targets; results-driven
• Highly motivated by challenges and collaborative in approach
• Strong analytical and problem-solving abilities
• Proficient in inventory management and retail sales processes
• Passion for continuous learning and adherence to company’s Sales Guidance
• Basic proficiency in Microsoft Office applications
• Flexibility to work varied schedules, including weekends and holidays
• Previous experience in retail sales, customer service, or customer relations strongly preferred
• Experience working with premium FMCG or retail brands is an advantage

English Language Communication Skills Strong Interpersonal Team-Oriented Results-Driven Analytical Skill Problem-Solving Skill Microsoft Office Service-Minded Pleasant

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