Assistant Restaurant Manager: Lead Ops & Guest Experience

Tony Ting Food Concepts Inc; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Tony Ting Food Concepts Inc (Classic Savory) invites applications for an Assistant Restaurant Manager in the La Union Ilocos Region. This full-time role supports the Restaurant Manager in daily operations, staff supervision, and delivering exceptional guest experiences.

We seek candidates with leadership skills, hospitality background, and knowledge of food safety. The position offers growth in a dynamic hospitality and tourism-focused environment with flexible scheduling when possible.

Qualifications

• Experience in a restaurant or hospitality management role.
• Strong leadership and ability to develop staff.
• Excellent communication and interpersonal skills.
• Knowledge of food safety and health regulations.
• Proficient with POS systems and restaurant software.
• Ability to multitask and work under peak service pressure.
• Willingness to work varied shifts including evenings and holidays.

Responsibilities

• Assist in the day-to-day management and supervision of restaurant operations, including opening and closing procedures.
• Supervise, train and motivate restaurant staff to deliver excellent customer service and maintain operational standards.
• Monitor and maintain food quality, presentation and hygiene standards in accordance with health and safety regulations.
• Manage customer interactions and resolve complaints professionally and promptly to ensure customer satisfaction.
• Support inventory management, including stock checks, ordering supplies and managing costs.
• Assist with staff scheduling and ensure adequate coverage during service times.
• Contribute to the planning and execution of promotional events and special dining experiences.
• Maintain cleanliness and organisation throughout the restaurant and kitchen areas.
• Support the implementation of company policies and procedures.
• Collaborate with kitchen and front-of-house teams to ensure smooth service delivery.

Skills

Leadership

Staff Training

Customer Service

Communication

Food Safety

POS Systems

Inventory Control

Operations Management

Education

Hospitality management education

Tools

POS systems

Restaurant management software

Job description

Tony Ting Food Concepts Inc (Classic Savory) invites applications for an Assistant Restaurant Manager in the La Union Ilocos Region. This full-time role supports the Restaurant Manager in daily operations, staff supervision, and delivering exceptional guest experiences.

We seek candidates with leadership skills, hospitality background, and knowledge of food safety. The position offers growth in a dynamic hospitality and tourism-focused environment with flexible scheduling when possible.