Restaurant Shift Leader: Elevate Service & Ops

Tony Ting Food Concepts Inc; Laguna; On-site; PHP 391,000 - 614,000; Full time

Job summary

Tony Ting Food Concepts Inc is seeking a Shift Manager for our Makati City Metro Manila location. This full-time role oversees daily restaurant operations, ensuring exceptional dining experiences while leading front-of-house and back-of-house teams.

The ideal candidate has 3+ years in hospitality management, strong leadership, communication, and a knack for improving efficiency and costs. You will analyze feedback and sales data to drive growth, with a focus on training and development.

Qualifications

• Minimum 3 years of hospitality management experience in a fast-paced restaurant.
• Strong leadership and team management abilities with the capacity to motivate diverse staff.
• Excellent communication and interpersonal skills for customers, staff and stakeholders.
• Proven track record in improving operational efficiency and reducing costs.
• Experience with data analysis and reporting to inform business decisions.
• Adaptable and resilient in a dynamic environment.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Effectively manage and lead a team of front-of-house and back-of-house staff to deliver outstanding customer service.
• Oversee daily restaurant operations including scheduling, inventory and cost control.
• Ensure all food and beverage items meet established quality standards.
• Monitor health, safety and licensing regulations compliance.
• Provide training and development opportunities for the team.
• Analyze customer feedback and sales data and implement improvements.
• Collaborate with management to develop and implement growth initiatives.

Skills

Leadership

Customer service

Communication

Data analysis

Cost control

Training & development

Team management

Job description

Tony Ting Food Concepts Inc is seeking a Shift Manager for our Makati City Metro Manila location. This full-time role oversees daily restaurant operations, ensuring exceptional dining experiences while leading front-of-house and back-of-house teams.

The ideal candidate has 3+ years in hospitality management, strong leadership, communication, and a knack for improving efficiency and costs. You will analyze feedback and sales data to drive growth, with a focus on training and development.