Assistant Manager – Team Lead, Operations

Recruitify_HR; Manila; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment firm in Manila is seeking a dedicated customer service representative with 3-5 years of experience. The role requires exceptional communication skills and proficiency in English. Responsibilities include providing excellent customer service through email and live chat, handling inquiries, and maintaining accurate interaction records. Candidates should possess a Bachelor's degree and demonstrate strong problem-solving abilities. The position offers a full-time contract with flexible hours.

Qualifications

• 3-5 years of experience in customer service or related roles.
• Strong communication skills and a positive attitude.
• Ability to handle multiple tasks professionally.

Responsibilities

• Provide exceptional customer service through online channels.
• Handle customer inquiries and support requests effectively.
• Maintain accurate records of customer interactions.

Skills

Proficient in English

Strong customer service skills

Excellent scheduling abilities

Effective problem-solving skills

Education

Bachelor's degree in a relevant field

Job description

A leading recruitment firm in Manila is seeking a dedicated customer service representative with 3-5 years of experience. The role requires exceptional communication skills and proficiency in English. Responsibilities include providing excellent customer service through email and live chat, handling inquiries, and maintaining accurate interaction records. Candidates should possess a Bachelor's degree and demonstrate strong problem-solving abilities. The position offers a full-time contract with flexible hours.