Assistant Manager, System Governance Branch - $3,450

PERSOL; Santo Niño 1st; On-site; PHP 420,000 - 640,000; Full time

Job summary

PERSOL in the Philippines seeks a hands-on Systems & Governance professional focused on business analysis, coordination, and governance support to drive key systems for business operations. You will liaise with users, technical teams, and vendors to translate requirements into system specs and manage UAT activities.

You will independently manage BA activities while supporting project coordination, governance, reporting, and administrative tasks to ensure successful project delivery.

Responsibilities

• Engage stakeholders to understand business processes and requirements, and translate them into clear functional specifications, user stories, and acceptance criteria.
• Collaborate with business users, technical teams, and vendors to clarify requirements and support system development, enhancements, and implementations.
• Plan and coordinate User Acceptance Testing (UAT), including preparing test scenarios, coordinating testers, tracking defects, and validating solutions against business requirements.
• Support day-to-day system operations by investigating reported issues, coordinating resolutions, and identifying opportunities for process and system improvements.
• Assist with project management activities, including tracking project milestones, deliverables, dependencies, risks, issues, and action items.
• Support project governance, reporting, vendor coordination, and administrative activities, including maintaining project documentation and monitoring deliverables.
• Perform ad-hoc duties and assignments as required.

Job description

About the Role

You will join the Systems & Governance team, supporting the digital systems that drive business operations and service delivery.

This is a hands-on role with a primary focus on business analysis, complemented by project coordination and governance support. You will work closely with business users, technical teams, and vendors to understand operational requirements, translate them into system specifications, coordinate user testing activities, and support the maintenance and enhancement of key systems.

You will be expected to independently manage assigned business analysis activities while receiving guidance from experienced team members. You will also support project coordination, governance, reporting, and administrative functions to ensure successful project delivery.

Key Responsibilities

• Engage stakeholders to understand business processes and requirements, and translate them into clear functional specifications, user stories, and acceptance criteria.

• Collaborate with business users, technical teams, and vendors to clarify requirements and support system development, enhancements, and implementations.

• Plan and coordinate User Acceptance Testing (UAT), including preparing test scenarios, coordinating testers, tracking defects, and validating solutions against business requirements.

• Support day-to-day system operations by investigating reported issues, coordinating resolutions, and identifying opportunities for process and system improvements.

• Assist with project management activities, including tracking project milestones, deliverables, dependencies, risks, issues, and action items.

• Support project governance, reporting, vendor coordination, and administrative activities, including maintaining project documentation and monitoring deliverables.

• Perform ad-hoc duties and assignments as required.

We regret to inform that only shortlisted candidates will be notified.