IT Admin & Governance Officer

Payments Network of the Philippines (formerly BancNet, Inc.); Makati; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Payments Network of the Philippines (formerly BancNet, Inc.) is seeking an IT Governance Specialist to support governance, compliance, and documentation across the IT division in Makati. The role focuses on policy development, standardization, and audit readiness.

You will maintain policy manuals, coordinate with IT teams, and assist audits and corrective actions, ensuring accurate records and smooth governance processes in a regulated financial environment.

Qualifications

• Bachelor's degree required with relevant IT governance exposure.
• 5+ years in IT governance, IT compliance, or documentation management.
• Strong technical writing, audit evidence handling, and process improvement skills.
• Proficient in policy documentation lifecycle and version control.

Responsibilities

• Support IT governance, documentation, and compliance processes across the IT Division.
• Develop, review, update, and maintain IT policies and procedures with version control.
• Maintain centralized repository of IT documents ensuring accuracy and audit readiness.
• Assist governance reviews, audits, and corrective-action tracking with findings.
• Coordinate with IT teams to ensure processes reflect current systems and controls.
• Support governance awareness, training, and policy communications.
• Manage governance projects with timelines and deliverables.
• Provide assistance in audits, vendor contracts, budgets, and governance reporting.

Skills

Written communication

Attention to detail

Organization

Cross-functional coordination

Education

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field

Tools

SharePoint

Confluence

Document360

Job description

• Supports the management and continuous improvement of IT governance, documentation, compliance, and administrative processes across the IT Division.
• Develops, reviews, updates, and maintains IT policies, standards, procedures, guidelines, technical manuals, and plans, ensuring proper version control and alignment with internal and regulatory requirements.
• Maintains a centralized and organized repository of IT documents, ensuring accuracy, accessibility, traceability, and audit readiness.
• Supports IT governance, compliance reviews, and internal/external audits, including preparation of documents/evidence, tracking of findings, and follow-through on corrective actions.
• Coordinates with IT teams and other control functions to ensure documented processes accurately reflect current systems, controls, and operating practices.
• Supports governance awareness activities, including communication and training on IT policies, standards, and procedural changes.
• Manages assigned IT governance projects and process improvement initiatives, monitoring timelines, deliverables, and implementation progress.
• Provides support in IT administrative and governance activities covering audits, contracts, vendors, budgets, performance reporting, and compliance monitoring.

QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• Preferably with 5+ years of experience in IT governance, IT compliance, documentation management, technical writing, or a related function.
• Strong experience in IT policy and procedure documentation, technical writing, document lifecycle and version control, IT governance and compliance, audit documentation and evidence management, audit finding/corrective-action tracking, process improvement, and project coordination.
• Experience using document or knowledge management platforms such as SharePoint, Confluence, Document360, or similar tools.
• Strong written communication, attention to detail, organization, and cross-functional coordination skills.

HIGHLY PREFERRED

• Experience working within IT governance, IT risk, IT compliance, technology audit, or technology operations in a bank, financial institution, fintech, payments organization, or other regulated environment.
• Good understanding of IT systems, infrastructure, SDLC, IT processes, service management, and risk assessment.
• Exposure to IT audit, risk/control assessments, regulatory requirements, policy governance, and corrective-action monitoring.
• Familiarity with vendor/contract management, IT performance reporting, and governance-related project management.
• Ability to translate technical processes into clear, structured, and audit-ready documentation for both technical and non-technical stakeholders.
• Experience facilitating policy awareness sessions or preparing governance communications.

Data Collection and Privacy Statement

In accordance with the Data Privacy Act of 2012, submission of your application constitutes your consent to the collection, use, processing, storage and endorsement of your personal information to clients, prospective employers or partner organizations solely for recruitment, evaluation, placement and other legitimate employment-related purposes.

All personal data obtained shall be treated with strict confidentiality and safeguarded through appropriate organizational, physical and technical security measures. Access to such information shall be limited to authorized personnel directly involved in the recruitment and client endorsement process and shall not be disclosed to unauthorized parties, except as may be required by law.

By submitting your application, you further represent that all information provided is true and accurate and authorize the retention of your application records for current and future employment opportunities, unless otherwise requested in writing.