Assistant Manager, DC Online Business Last Mile and Logistics

Watsons; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Csod is seeking an Assistant Manager, DC Online Business Last Mile and Logistics to oversee the day-to-day Dispatch and Last Mile Operations, reporting to Manager, O+O Inventory Reconciliation and Last Mile, and to lead logistics strategies in line with the Watsons O+O Business Model.

You will monitor KPI delivery across all delivery methods, manage the Last Mile and Dispatch teams with proper planning and execution, and collaborate with cross-functional teams to ensure successful operational

Responsibilities

• Oversee the day-to-day Dispatch and Last Mile Operations with leadership and management.
• Monitor, review, and evaluate performance and drive improvements for all delivery methods ensuring KPIs are delivered within SLA.
• Manage and direct last mile and dispatch team to ensure achievement of KPIs with proper planning and execution.
• Plan, review, and develop plans and programs for transport and customer service to improve overall operational performance, processes, and procedures.
• Ensure contracts are current and vendors are performing within contract stipulations.
• Support in developing and maintaining good working relationships with cross-functional teams on O+O and Online DC related operations and projects to ensure successful execution.

Job description

Assistant Manager, DC Online Business Last Mile and Logistics

Assistant Manager, DC Online Business Last Mile and Logistics

JOB SUMMARY

The Assistant Manager, Online Business DC Last Mile and O+O Logistics is directly reportingto Manager, O+O Inventory Reconciliation, and Last Mile and responsible to oversee the day-to-day Dispatch and Last Mile Operations. The role is also responsible in leading anddeveloping Logistic strategies in line with the Watsons O+O Business Model.

JOB ROLES

• Oversee the day-to-day in the Dispatch andLast Mile Operations by providing leadershipand management
• Monitor, review, and evaluate performance anddrive improvements for all delivery methods ofLast Mile 3PL, Store DC and Store Operationsby ensuring all KPIs are delivered within SLA
• Manage and direct last mile and dispatch teamto ensure achievement of KPIs with properplanning and execution.
• Plan, review, and develop plans and programsfor transport and customer service to improvethe overall operational performance, processes,and procedures
• Ensure contract are current and all vendors areperforming within the stipulation of thecontract.
• Support in developing and maintaining goodworking relationship with cross-functional teamson O+O and Online DC related operations andprojects to ensure successful execution.
• Perform other tasks that may be assigned fromtime-to-time