ASSISTANT HEAD- HUMAN RESOURCES DEPARTMENT

Urdaneta Sacred Heart Hospital; Urdaneta; On-site; PHP 360,000 - 540,000; Full time

Job summary

Urdaneta Sacred Heart Hospital is seeking an Employee & Labor Relations professional to manage and support ELR operations within the HR team. The role handles employee concerns, grievances, disciplinary matters, and investigations, ensuring fair and timely policy implementation.

Qualified candidates will have a Bachelor’s degree in a related field and at least 2 years of ELR experience, with strong knowledge of Philippine labor laws and excellent communication and documentation skills.

Qualifications

• Bachelor’s degree in Psychology, Human Resources, Labor Relations, or related field.
• At least 2 years of relevant ELR experience handling employee cases, grievances, and labor-related concerns.
• Working knowledge of Philippine labor laws and company HR policies.

Responsibilities

• Supports and assists in the overall management of ELR functions, including employee concerns, grievances, disciplinary cases, investigations, counseling, and labor-related matters.
• Ensures fair, consistent, and timely implementation of policies, HR procedures, disciplinary processes, and labor laws.
• Provides guidance in review and resolution of ELR cases and maintains confidential case documentation and records.
• Coordinates with management, HR teams, internal departments, and government agencies on ELR matters.
• Facilitates exit interviews and clearance processes with proper documentation and coordination.
• Monitors ELR trends and reports findings to management to improve workplace relations.
• Aids in ensuring consistent case handling and compliance with HR policies.

Skills

Communication skills

Interpersonal skills

Leadership

Counseling

Negotiation

Conflict resolution

Case management

Education

Bachelor's degree in Psychology, Human Resources, Labor Relations, or related field

Tools

Microsoft Word

Microsoft Excel

Job description

About the role

This role supports and assists in the overall management of Employee & Labor Relations (ELR) functions, including employee concerns, grievances, disciplinary cases, investigations, counseling, and labor-related matters. The position ensures the fair, consistent, and timely implementation of company policies, HR procedures, disciplinary processes, and applicable Philippine labor laws.

Key responsibilities

• Supports and assists in the overall management of Employee & Labor Relations (ELR) functions, including employee concerns, grievances, disciplinary cases, investigations, counseling, and labor-related matters
• Ensures the fair, consistent, and timely implementation of company policies, HR procedures, disciplinary processes, and applicable Philippine labor laws
• Provides guidance and support in the review, evaluation, and resolution of employee and labor relations cases
• Oversees the preparation and maintenance of accurate, complete, and confidential ELR case documentation and employee records
• Coordinates with management, HR teams, internal departments, and relevant government agencies on employee and labor-related concerns
• Facilitates exit interviews and exit clearance processes, ensuring proper documentation and coordination with concerned departments
• Monitors employee relations trends and recurring workplace concerns and provides reports and recommendations to management
• Supports the HR Department in ensuring consistent case handling, effective employee communication, and compliance with established HR policies and procedures

About you

• Bachelor's degree in Psychology, Human Resources, Labor Relations, or a related field
• At least 2 years of relevant experience in Employee & Labor Relations (ELR), with demonstrated experience in handling employee cases, grievances, disciplinary matters, and labor-related concerns
• Working knowledge of Philippine labor laws, government regulations, company policies, and disciplinary procedures
• Demonstrated ability to lead, coordinate, and provide guidance in the handling of employee and labor relations cases
• Strong communication, interpersonal, counseling, negotiation, and conflict-resolution skills
• Excellent skills in case documentation, investigation, report preparation, and case management
• Able to work independently and collaboratively with HR, management, employees, and other internal departments
• Leadership capability with the ability to coach and support ELR team members and ensure consistent implementation of HR policies and procedures
• Proficient in Microsoft Office applications including Word and Excel