Assistant Branch Head

Northpoint Development Bank, Inc. (Laguna); Siniloan; On-site; PHP 600,000 - 900,000; Full time

Job summary

Northpoint Development Bank, Inc. is seeking a Branch Head to lead branch operations, drive sales and collections, and supervise staff. The role includes field-based activities to retain customers, addressing issues, and implementing sales strategies in the Laguna area.

The ideal candidate has supervisory experience in banking/financing, a background in marketing and collections, and can start ASAP. Join a diversified family business expanding into banking with this senior, leadership-focused

Qualifications

• College graduate in Business Management/Administration, Finance or related course.
• With valid driver's license and willingness to do field works.
• Experience in marketing, sales and collection from banking/financing industry.
• At least 1 year of supervisory experience in banking/financing industry.
• Strong understanding of remedial account process.
• Can start ASAP.

Responsibilities

• Assist Branch Head in managing overall branch activities: sales and collection management, target setting, policy education and administration.
• Assume Branch operations leadership in the absence of the Branch Head.
• Assume collection process in the area in the absence of Business Advisor.
• Assist Branch Head identifying potential leads for each product/service in the territory.
• Assist Branch Head in conducting field-based activities to retain customers by anticipating needs and resolving issues promptly.
• Assist Branch Head in implementing approved sales strategies to achieve company targets.
• Implement strategies to avoid overdue accounts.
• Implement strategies from remedial/recovery account analyses to ensure collections.
• Facilitate satisfactory resolution of questions, complaints, and concerns raised by customers.
• Serve as point of contact in absence of Branch Head/Administrative assistant for internal transactions with Head Office.
• Performs other duties as directed by management.

Skills

Supervisory experience

Sales

Marketing

Collection processes

Remedial account understanding

Field work

Driver's license

Banking/financing industry experience

Education

College graduate (Business Management/Administration/Finance)

Job description

Northpoint Development Bank, Inc., is a part of the continuously growing businesses of the Ongtenco Family operating in diverse industries; vehicle distributorship, real estate, education, and banking. We are currently seeking for Branch Head to join our operation team.

QUALIFICATIONS:

• College Graduate, preferably Business Management/Administration, Finance, or any related course.

• With valid driver's license and willing to do field works.

• With experience in marketing, sales and collection from banking or financing Industry.

• With at least 1 year of supervisory experience in a banking or financing industry is required.

• With a strong understanding of remedial account process.

• Can start ASAP.

JOB RESPONSIBILITIES:

• Assists the Branch Head in managing overall activities of the branch in terms of sales and collection management, target setting, policy education, and administration.

• Assumes the Branch operations leadership in the absent of the Branch Head.

• Assumes collection process in the area in the absence of Business Advisor.

• Assists the Branch Head identifying potential leads for each product and/or service that will be offered by the company in the assigned geographical territory.

• Assists the Branch Head in conducting field-based activities to retain customers by anticipating their needs and resolving issues and complaints in a manner that is satisfying, straightforward and fast.

• Assists the Branch Head in implementing the approved sales strategies/activities to ensure that the company's sales are achieved.

• Implement Strategies to avoid overdue accounts.

• Implement Strategies formed from an analysis of remedial and recovery account to ensure collection from these accounts.

• Facilitates satisfactory and expeditious resolution of all questions, complaints and concerns raised by the customer.

• Serve as point of contact in the absence of the Branch Head/Administrative assistant for internal transactions regarding Head office related functions.

• Performs other duties as directed by the management from time to time.