Area Supervisor (Retail Operations)

Havaianas; El Nido; On-site; PHP 446,000 - 714,000; Full time

Job summary

Havaianas is seeking an Area Supervisor to oversee retail stores and consignments in the El Nido area. The role reports to the Territory Head and partners with store teams to ensure brand standards, sales targets, and smooth operations across multiple locations.

Responsibilities include managing day-to-day operations, recruitment and coaching, optimizing stock, supporting merchandising, analyzing sales performance, and driving customer service excellence while aligning with company values in

Qualifications

• Bachelor’s degree in Business, Management, Marketing, or related field.
• At least 3 years of experience in retail store operations (preferably fashion retail).
• Proven experience handling multiple branches or stores.
• Strong sales, negotiation, and business analysis skills.
• Excellent leadership, communication, and people-management skills.
• Highly organized, proactive, and able to work under pressure.
• Preferably residing within El Nido, Palawan.

Responsibilities

• Oversee day-to-day store operations and ensure compliance with company standards.
• Handle staffing needs including recruitment, coaching, performance monitoring, and discipline.
• Ensure high standards of customer service, product knowledge, and workplace safety.
• Conduct regular store visits to identify issues and implement improvements.
• Resolve customer concerns and operational challenges promptly.
• Monitor market trends and competitor activities within assigned locations.
• Analyze sales performance, profitability, and operational efficiency.
• Develop sales strategies and forecasts to maximize revenue and reduce costs.
• Prepare and present weekly and monthly sales reports (by store and category).
• Manage sales targets and drive store teams to meet and exceed goals.
• Recommend corrective actions to address underperforming stores or aged inventory.
• Coordinate with Merchandising and Supply Chain teams to ensure stock levels.
• Support visual merchandising and replenishment initiatives.
• Identify and resolve inventory issues in coordination with Warehouse and Merchandising.
• Gather and report customer and market feedback.
• Support the execution of marketing campaigns, sales promotions, and company initiatives.
• Lead, motivate, and develop store teams across locations.
• Forecast staffing needs and support recruitment strategies.
• Conduct performance evaluations and provide ongoing coaching and training.
• Promote engagement, accountability, and alignment with company values.

Skills

Sales analysis

Leadership

People management

Negotiation

Communication

Organization

Education

Bachelor’s degree in Business, Management or related field

Job description

We are looking for an Area Supervisor that is responsible for supervising and supporting retail stores and consignments within El Nido area. This role reports to the Territory Head and helps ensure that stores operate smoothly, follow company standards, and meet sales targets. The Area Supervisor works closely with store teams to improve performance, customer service, and overall operations.

Store Operations

• Oversee day-to-day store operations and ensure compliance with company standards

• Handle staffing needs including recruitment, coaching, performance monitoring, and discipline

• Ensure high standards of customer service, product knowledge, and workplace safety

• Conduct regular store visits to identify issues and implement improvements

• Resolve customer concerns and operational challenges promptly

• Monitor market trends and competitor activities within assigned locations

Sales Management

• Analyze sales performance, profitability, and operational efficiency

• Develop sales strategies and forecasts to maximize revenue and reduce costs

• Prepare and present weekly and monthly sales reports (by store and category)

• Manage sales targets and drive store teams to meet and exceed goals

• Recommend corrective actions to address underperforming stores or aged inventory

Product & Inventory Management

• Coordinate with Merchandising and Supply Chain teams to ensure optimal stock levels

• Support visual merchandising and replenishment initiatives

• Identify and resolve inventory issues in coordination with Warehouse and Merchandising

• Gather and report customer and market feedback

Marketing Support

• Support the execution of marketing campaigns, sales promotions, and company initiatives

People Management

• Lead, motivate, and develop store teams across assigned locations

• Forecast staffing needs and support recruitment strategies

• Conduct performance evaluations and provide ongoing coaching and training

• Promote engagement, accountability, and alignment with company values

Qualifications

• Bachelor’s degree in Business, Management, Marketing, or related field

• At least 3 years of experience in retail store operations (preferably fashion retail)

• Proven experience handling multiple branches or stores

• Strong sales, negotiation, and business analysis skills

• Excellent leadership, communication, and people-management skills

• Highly organized, proactive, and able to work under pressure

• Preferably residing within El Nido, Palawan