Area Sales Supervisor

Merrell Philippines; Pasig; On-site; PHP 335,000 - 558,000; Full time

Job summary

Merrell Philippines is seeking a Retail Supervisor to drive store sales and manage operations across Metro Manila locations. The role focuses on attaining monthly quotas, manpower planning, and ensuring strong customer service and brand presentation.

You will lead store teams, coordinate with brand coordinators, and oversee inventory, scheduling, and training to optimize performance. This position requires a results-driven leader with solid retail experience.

Qualifications

• Graduate of Economics, Business Studies/Administration/Management, Marketing, Commerce or equivalent.
• At least 3 years minimum work experience in retail for the Supervisor level.
• Knowledge in all facets of store operations, merchandising, visual merchandising and inventory management.
• Proven excellent performance in store operations.
• Analytical, good problem solving and conflict/ feedback handling.
• Sales ability and customer service skills.
• Good communication and interpersonal skills.
• Positive and passionate attitude towards work.
• Excellent leadership and people handling skills.

Responsibilities

• Attain the store's monthly quota by formulating strategies and solutions.
• Submit periodic reports to the Store Operations Manager.
• Analyze problems and provide solutions as needed.
• Conduct store visits to assess competitors and market.
• Ensure excellent standard of customer service.
• Collaborate with brand coordinators on targets, merchandise, and strategies.
• Manage manpower: hiring, training, evaluation, and scheduling.
• Evaluate staff performance and recommend promotions or actions.
• Coordinate with Audit for stock control and physical counts.
• Maintain image consistency across stores and liaise with VM/Planning.
• Assist in liaising with mall leasing and external suppliers as required.

Skills

Retail operations

Leadership

Customer service

Analytical thinking

Communication

Interpersonal skills

Problem solving

MS Office

Education

Economics/Business/Marketing/Commerce or equivalent

Tools

MS Office

Job description

JOB SUMMARY

Accountable for the attainment of sales quota of assigned area by ensuring that the operations and manpower are being manage efficiently.

JOB DESCRIPTION

On Sales Attainment

• Formulates strategies and solutions to ensure achievement of team ‘s monthly quota.

• Submits periodic reports to the Store Operations Manager.

• Analyzes and solves problems as needed.

• Conducts store visits and assesses competitors and market.

• Implements excellent standard of customer service.

• Works with brand coordinators regarding sales targets, merchandise and in coming up with strategies to attain brand quota.

Manpower Management

• Ensures proper manpower planning, hiring, monitoring, training and evaluation.

• Checks, approves and monitors store personnel working schedule.

• Evaluates performance of store staff and recommends promotion, regularization, and other movements or actions.

• Initiates training needed to improve staff performance.

• Works with Store Coordinators in hiring store/sales staff.

• Monitors Store Supervisors and OICs to implement company policy and procedure.

• Resolves issues and recommends disciplinary actions as needed.

• Disseminates information and conducts office day meeting.

Inventory, Cash, and other Assets Management

• Ensures prescribed control systems are in place and identifies weaknesses and recommends solutions.

• Solves stock management problems.

• Orients stores on policies and procedures for uniform implementation.

• Coordinates with the Audit Department regarding physical count, reconciliation etc.

• Ensures cost effective management of supplies and proper use of store properties.

Image Maintenance

• Ensures consistent and timely image implementation in the stores.

• Coordinates with Store Planning & Visual Merchandising departments regarding due maintenance and repair works.

Other Administrative Functions

• Assists the Store Operations Manager in liaising with mall leasing department.

• Coordinates with suppliers, contractors, banks and other outside agencies as required.

JOB REQUIREMENTS

• A Graduate of Economics, Business Studies/Administration/Management, Marketing, Commerce or equivalent

• At least 3 years minimum work experience in retail for the Supervisor level

• With knowledge in all facets of store operations, merchandising, visual merchandising and inventory management

• With proven excellent performance in store operations

• Analytical, has good problem solving skills, good conflict/feedback management

• Has proven sales ability and customer service skills

• Well-versed in MS Office applications

• Good communication and interpersonal skills

• Positive and passionate attitude towards work

• Excellent leadership and people handling skills

• Willing to be assigned anywhere in Metro Manila (as required)