Area Operations Manager

BABYSPICE FOOD CORPORATION; Cebu City; On-site; PHP 800,000 - 1,600,000; Full time

Job summary

BABYSPICE FOOD CORPORATION is seeking a seasoned Operations Manager to oversee daily operations and performance across multiple restaurant branches in Cebu City. You will ensure consistent execution of company standards, policies, and brand guidelines.

Responsibilities include monitoring branch profitability and costs, coaching managers, coordinating with HR, Finance, Supply Chain, and Marketing, leading new openings and renovations, and driving initiatives to improve guest satisfaction and

Responsibilities

• Oversee the daily operations and overall performance of multiple restaurant branches.
• Ensure consistent implementation of company policies, procedures, operating standards, and brand guidelines.
• Monitor branch sales, profitability, labor costs, food costs, inventory, and other key performance indicators.
• Develop and execute action plans to address underperforming branches.
• Conduct regular branch visits, operational audits, and performance reviews.
• Coach and develop Restaurant Managers and Assistant Managers to strengthen leadership capabilities.
• Review staffing levels, schedules, manpower productivity, attendance, and employee performance.
• Ensure excellent customer service and promptly address significant customer concerns and complaints.
• Monitor food quality, product consistency, cleanliness, sanitation, and food safety compliance.
• Ensure proper inventory management, purchasing controls, stock accuracy, and waste reduction.
• Review branch financial and operational reports and identify opportunities for improvement.
• Work closely with HR, Finance, Supply Chain, Marketing, and other departments to resolve operational issues.
• Support new store openings, store renovations, transfers, and other operational projects.
• Implement sales-building initiatives and approved marketing programs across assigned branches.
• Ensure proper cash handling, security, equipment maintenance, and loss-prevention procedures.
• Conduct regular management meetings and communicate company initiatives and operational priorities.
• Identify high-potential employees and support succession planning and talent development.
• Prepare regular area performance reports and recommendations for senior management.
• Ensure all branches comply with applicable health, safety, labor, and regulatory requirements

Job description

Key Responsibilities

• Oversee the daily operations and overall performance of multiple restaurant branches.

• Ensure consistent implementation of company policies, procedures, operating standards, and brand guidelines.

• Monitor branch sales, profitability, labor costs, food costs, inventory, and other key performance indicators.

• Develop and execute action plans to address underperforming branches.

• Conduct regular branch visits, operational audits, and performance reviews.

• Coach and develop Restaurant Managers and Assistant Managers to strengthen leadership capabilities.

• Review staffing levels, schedules, manpower productivity, attendance, and employee performance.

• Ensure excellent customer service and promptly address significant customer concerns and complaints.

• Monitor food quality, product consistency, cleanliness, sanitation, and food safety compliance.

• Ensure proper inventory management, purchasing controls, stock accuracy, and waste reduction.

• Review branch financial and operational reports and identify opportunities for improvement.

• Work closely with HR, Finance, Supply Chain, Marketing, and other departments to resolve operational issues.

• Support new store openings, store renovations, transfers, and other operational projects.

• Implement sales-building initiatives and approved marketing programs across assigned branches.

• Ensure proper cash handling, security, equipment maintenance, and loss-prevention procedures.

• Conduct regular management meetings and communicate company initiatives and operational priorities.

• Identify high-potential employees and support succession planning and talent development.

• Prepare regular area performance reports and recommendations for senior management.

• Ensure all branches comply with applicable health, safety, labor, and regulatory requirements