Operations Control Officer (San Pablo Rizal Ave)

CBS China Bank Savings; San Pablo; Presencial; PHP 360.000 - 480.000; Jornada completa

Descripción de la vacante

The CBS China Bank Savings Philippines seeks an Operations Control Officer for the Integrated Branch in Laguna. You will supervise daily branch operations, vault custody with the Branch Service Head, and ensure accurate books and end-of-day balancing.

The role includes co-approving loans within approved limits, overseeing new accounts and service quality, and coordinating with APD Loans Officer for reports and compliance. Strong MS Office skills and clear written/oral communication are essential.

Formación

• Must be a college graduate of a 4-year course, preferably business.
• Minimum of 2 years' experience as operations officer or supervisor.
• Knowledge of branch ops: cashiering, accounting, clearing, and reporting.
• Proficient in MS Office; strong written and verbal communication.

Responsabilidades

• Oversee day-to-day branch operations of the Integrated Branch.
• Serve as primary custodian of the vault with Branch Service Head.
• Co-approve loans within approved limits with BSH and APD Loans Officer.
• Handle accounting functions, balance books, and end-of-day balancing; submit reports.

Conocimientos

Branch operations

Cashiering

Branch accounting

Clearing

Sales & marketing

Customer service

Customer complaints handling

Loan screening

Credit scoring

MS Office (Excel/Word/PowerPoint)

Oral and written communication

Educación

Bachelor's degree in business or related field

Herramientas

MS Office suite (Excel, Word, PowerPoint)

Descripción del empleo

• The Operations Control Officer (OCO) in coordination with the Branch Service Head and APD Loans Officer oversees the Integrated Branch’s day-to-day operations, and acts as the primary custodian of the vault alongside the Branch Service Head.
• This role supervises daily service operations of low counter and after sales transactions in coordination with BSH, oversees customer servicing, new account opening processes, and other special services offered at the New Accounts counter
• Acts as co-approver of BSH and APD Loans Officer within the approved limit.
• Additionally, the OCO handles accounting functions and ensures that all books of accounts are balanced, updated, and properly maintained. The OCO is responsible for clearing operations, end-of-day balancing, and transaction callback, including submission of APD Loans Control Department and HUB operations reports and requirement.

Educational Background:

Must be college graduate of any 4-year course preferably business course.

Professional Experience:

Preferably with a minimum of 2 years as operations officer/supervisor.

Knowledge & Skills Required:

Must be knowledgeable in branch operations covering Cashiering, Branch Accounting, Clearing; Must also be knowledgeable in handling sales & marketing, customer service and customer complaints; Preferably with knowledge and experience in screening of loan applicants and basic credit scoring; Must be proficient in using MSOffice applications (Excel, Word and PowerPoint); Must be able to communicate well in both oral and written form of communications.