Area Manager - Hub Operations, SPX Express (Cebu)

Hammerjack Pty Ltd; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Hammerjack Pty Ltd is seeking an experienced Operations Lead in the Philippines to manage hub and area fleet performance across regions. You will ensure adherence to procedures, lead weekly staff briefings, and drive continuous improvement of KPIs for productivity, quality, service levels and stakeholder satisfaction.

The role requires strong change management, cross-functional collaboration, and the ability to travel between hubs using your own vehicle.

Qualifications

• Bachelor's Degree or higher in related fields.
• At least 5 years experience in logistics; FMCG/3PL a plus.
• Has held a leadership role in a division or team.
• Experience with data analysis and performance management.
• Ability to manage teams remotely.
• Owns vehicle for travel between hubs.

Responsibilities

• Manage performance of hub leads and area fleet leads to keep hubs on track with standards.
• Enforce procedures and regulations across assigned hubs.
• Lead team meetings and regular performance reviews.
• Improve KPIs on productivity, quality, service level, and stakeholder satisfaction.
• Enhance internal processes between hubs and Operations to improve SLA.
• Lead the implementation of new processes and cross-functional initiatives.
• Guide a growing team with strong leadership and strategic thinking.
• Coordinate capacity planning and cross-hub collaboration.

Skills

Leadership

Data analysis

Change management

Communication

Capacity planning

Problem solving

Education

Bachelor's degree or higher in related field

Tools

Six Sigma

Kaizen

Job description

Job Description:

• Manage performance of hub leads and area fleet leads under the assigned region, ensuring each hub is on track with agreed standards
• Ensure procedures and regulations are enforced across assigned hubs
• Dispute resolution within and outside the team Lead team briefing, weekly meeting with staff, regular meeting on team performance
• Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
• Improve internal process between the hub and the rest of the Operations team, in order to improve SLA
• Implement new processes
• Lead a team that can effectively and efficiently grow
• Work effectively cross functionally
• Be able to conduct capacity planning.

Requirements:

• Bachelor's Degree or higher in related fields
• At least 5 years experience in logistics. FMCG or 3PL experience is a plus.
• Has held a leadership role in a division or team
• Process driven person.
• Experience in data analysis, particularly in performance management
• An engineering background specifically Industrial and Process Engineering is an advantage
• Experience and familiarity with Six Sigma, Kaizen, and other quality principles.best practices is an advantage
• Good communication skills, including listening skills and escalation skills
• Able to manage teams remotely
• Has multi tasking skills
• Organized and innovative
• High level of integrity
• Has a track record of consistently meeting targets
• Has track record of improving organizations
• Has change management skills
• Owns his own vehicle that he can use to move around hubs
• High level of energy
• Problem solving skills