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RACKS (Cavallino Inc.) is seeking an experienced Restaurant Store Operations leader to drive performance across multiple stores. The role requires strategic planning, people development, and hands-on management of front and back of house systems to ensure profitability and guest satisfaction.
The ideal candidate has 5+ years in restaurant operations at a managerial level, a related degree, and willingness to travel.
Prepares monthly sales action plans for critical stores. Creates new strategies and plans if sales are not met.
Ensures effective and smooth implementation of sales and marketing programs in all stores.
Very knowledgeable in all areas of operations in the Back of House and Front of House systems
Reviews and implements system-wide processes and procedures to improve deliverables on the following operations KRA’s: (People Development, Sales and Marketing management, Profitability management and Quality, Service, Cleanliness and Hospitality Standards)
Analyzes performance bottlenecks and provides corrective actions and preventive measures
Conducts regular audits and monitors performance to ensure strict adherence to SOPs and guidelines
Implements cost savings to reduce expenses.
Prepares well thought action plans to improve profitability.
Identifies, inspires, motivates and retain high potential employee/s and applies appropriate measures for career advancement.
Achieves and sustains high-level of performance from management team.
Appoints appropriate management team for all stores to achieve maximum potential for both people and operations.
Regularly conducts objective performance evaluations of direct reports; reviews and approves management team performance evaluations.
Identifies and recommends required skills and competencies to enhance management and leadership skills.
With a minimum of 5 years Restaurant Store Operations experience in a managerial level as Area Manager, General Manager or equivalent position
Graduate of Bachelor’s degree in HRM, Food Technology, Culinary Arts, or any other food related discipline.
Willing to travel
Extensive computer literacy on MS Word, Excel, PowerPoint and the Internet.