AREA MANAGER
Work Location: BudgetKing Supermarket – Bulacan Area & Valenzuela Area
Employment Type: Full-Time
Job Summary
The Area Manager is responsible for overseeing the overall operations, sales performance, profitability, and compliance of multiple store branches within the assigned area. The role ensures that all branches consistently meet company standards, operational goals, and customer satisfaction targets while driving sales growth and improving store performance.
The Area Manager provides leadership, coaching, and operational support to branch supervisors and managers to ensure efficient store operations, employee productivity, and achievement of company objectives.
Qualifications
- Bachelor’s Degree in Business Administration, Marketing, Management, or any related course.
- At least 3–5 years of experience in retail operations, supermarket operations, or multi-branch management.
- Experience in handling multiple branches or store operations is an advantage.
- Strong leadership, decision-making, and people management skills.
- Excellent communication, analytical, and problem-solving abilities.
- Knowledgeable in sales analysis, inventory management, and operational reporting.
- Able to work under pressure and handle operational challenges effectively.
- Proficient in Microsoft Office applications, especially Excel and reporting tools.
- Willing to travel and conduct fieldwork across assigned branches.
- Goal-oriented, customer-focused, and results-driven.
Key Responsibilities
- Oversee the day-to-day operations of multiple store branches within the assigned area.
- Monitor branch sales performance, profitability, and operational efficiency.
- Ensure all stores comply with company policies, operational standards, and safety regulations.
- Analyze sales reports, inventory reports, and branch performance data to identify areas for improvement.
- Develop and implement strategies to increase sales, customer satisfaction, and operational productivity.
- Conduct regular store visits, audits, and performance evaluations.
- Manage and support branch managers, supervisors, and store employees.
- Monitor employee performance, attendance, scheduling, and manpower requirements.
- Resolve operational concerns, customer complaints, and employee-related issues promptly.
- Coordinate with different departments for smooth store operations and alignment of company goals.
- Ensure inventory accuracy, minimize shrinkage, and maintain proper stock levels.
- Prepare and submit operational and performance reports to management.
- Assist branches during manpower shortages or urgent operational needs when necessary.
- Ensure branches achieve targets set by management.
Key Performance Indicators (KPIs)
- Sales Growth
- Profitability and Gross Margin
- Customer Satisfaction Score
- Inventory Turnover and Shrinkage Rate
- Employee Performance and Retention
- Compliance to Operational Standards
- Store Audit Completion
- Task Completion Rate