Area Business Manager - Metro Manila

Private Advertiser; Metro Manila; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

Private Advertiser in Manila/Makati seeks an Area Business Manager to oversee day-to-day operations of company-owned and franchise restaurants. You will deliver results by aligning area plans with the Operations Manager’s strategies and organization direction.

You will lead area planning, coach Restaurant Managers on sales, profitability, and standards, and manage franchise relationships, openings, and development. Frequent store visits are expected.

Qualifications

• 4-year business degree (postgraduate a plus).
• 5-7 years in operations or business management.
• Strong P&L, budgeting, forecasting and cost control.
• Knowledge of operational standards, inventory and food safety.

Responsibilities

• Develop and present the area’s annual strategy and action plans for Operations Manager approval; adjust when conditions change.
• Monitor and coach Restaurant Managers on sales and profitability, QSCH ratings, people programs, brand and marketing execution, and cost management.
• Implement franchise policies and coordinate with the Franchise Representative.
• Meet regularly with Restaurant Managers and franchisees to set priorities and cascade changes.
• Review systems to find why results fall short; reinforce compliance and design improvements.
• Match manager capability to store needs and monitor staffing levels.
• Report on external groups and suppliers and elevate concerns.

Skills

P&L management

Budgeting

Forecasting

Cost control

Leadership

Communication

Stakeholder mgmt

Travel flexibility

Education

4-year business degree

Postgraduate degree a plus

Job description

Area Business Manager

Area of Assignment: Manila and Makati

Job Summary

Oversees day-to-day operations of company-owned and franchise restaurants in the area, delivering business results through plans aligned with the Operations Manager’s strategies and the organization’s direction.

Key Responsibilities

Area Business Planning & Operations

• Develop and present the area’s annual strategy and action plans (guest, market, competition, capability, budget, brand) for Operations Manager approval; adjust when conditions change.
• Monitor and coach Restaurant Managers on sales and profitability, QSCH ratings, people programs, brand and marketing execution, systems compliance, business extensions (SOW, ORA, BLITZ), and cost management.
• Implement franchise policies: service requests, Dealer Agreement compliance, and coordination with the Franchise Representative.
• Meet regularly with Restaurant Managers and franchisees to set priorities, share best practices, and cascade changes.
• Review systems and processes to find why results fall short; reinforce compliance and elevate design changes.
• Match manager capability to store needs and monitor manning completeness.
• Report on external groups and suppliers (unions, coops, manpower agencies) and elevate concerns.

Franchising & Business Development

• Process franchise applications and orient new franchisees on standards and systems.
• Identify opportunities (new segments, stores, relocations, subleasing, extended hours), run feasibility studies, and monitor lease terms.
• Manage the end-to-end opening and reopening of stores, from construction and equipment to opening-team certification.

People Development

• Build leadership capability, run talent and succession initiatives with HR, and coach Restaurant Managers.
• Turn performance review findings into development plans, and present area people plans for approval.

QSCH Operational Support

• Resolve guest concerns quickly, and elevate legal issues and negative-publicity risks.
• Conduct store visits on food safety, service speed, delivery, and cleanliness, then confirm action plans with store teams.

Standards

• Reinforce operating standards through regular store visits.
• Safeguard funds and assets, and ensure regulatory compliance, safety, and security.
• Support disciplinary cases, enforce the Code of Conduct, and enhance processes to prevent recurring problems.

Workforce Engagement & Ad Hoc

• Assist in hiring, training, placement, and recognition; evaluate direct reports; take on assigned tasks.

Qualifications

• 4-year business degree (postgraduate a plus).
• 5-7 years in operations or business management, preferably in restaurants, food service, or retail.
• Strong P&L, budgeting, forecasting, and cost control skills, with a record of growing sales and profitability.
• Knowledge of operational standards, inventory, labor productivity, food safety, and customer service.
• Strong analytical, leadership, communication, and stakeholder management skills.
• Willing to travel frequently for store visits.