Arcade Game Attendant - Pasay

Asticom Technology Inc; Pasay; On-site; PHP 201,000 - 268,000; Full time

Job summary

Asticom Technology Inc. is seeking an enthusiastic Arcade Game Attendant to join our Pasay City gaming facility. You will be the face of the arcade, greeting guests, guiding them through available games, and ensuring a fun, safe experience.

Responsibilities include operating games, handling payments, keeping machines clean, enforcing rules, and assisting with stock and maintenance. The role requires reliability, good communication, and flexibility to work weekends and holidays.

Qualifications

• Graduate of any 4-year course.
• Experience in customer service or hospitality is desirable.
• Strong communication and interpersonal skills.
• Able to handle cash transactions accurately.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Greet and welcome customers, providing information about available games, services, and promotions.
• Operate arcade games and related equipment, assisting customers with game selection and instructions.
• Process customer payments, issue change, and manage cash transactions accurately and securely.
• Monitor the arcade floor to ensure all games and equipment are functioning properly and report any technical issues to management.
• Perform basic maintenance and cleaning duties on gaming machines, joysticks, buttons, and surrounding areas to maintain hygiene standards.
• Maintain a safe and secure environment by adhering to health and safety protocols and monitoring for any suspicious activity.
• Assist with stock management, including checking and restocking supplies such as tokens, change, and promotional materials.
• Resolve customer complaints and concerns in a professional and courteous manner, escalating issues to management when necessary.
• Enforce house rules and ensure customers comply with facility policies and restrictions on age-restricted games.
• Assist with arcade maintenance and setup as directed, including helping to restock and troubleshoot equipment issues.

Skills

Excellent communication

Customer service

Cash handling

Teamwork

Physical stamina

Time management

Education

Bachelor's degree or 4-year course

Tools

Cash handling tools

Job description

About the role

We are seeking an enthusiastic and customer-focused Arcade Game Attendant to join our gaming facility in Pasay City, Metro Manila.

As an Arcade Game Attendant, you will be the face of our arcade facility, ensuring that every guest enjoys their visit whilst maintaining the highest standards of service, safety, and operational excellence. Your contributions will directly impact customer satisfaction and the smooth operation of our gaming establishment.

Key responsibilities

• Greet and welcome customers upon arrival, providing information about available games, services, and promotions

• Operate arcade games, gaming systems, and related equipment, assisting customers with game selection and instructions

• Process customer payments, issue change, and manage cash transactions accurately and securely

• Monitor the arcade floor to ensure all games and equipment are functioning properly and report any technical issues to management

• Perform basic maintenance and cleaning duties on gaming machines, joysticks, buttons, and surrounding areas to maintain hygiene standards

• Maintain a safe and secure environment by adhering to health and safety protocols and monitoring for any suspicious activity

• Assist with stock management, including checking and restocking supplies such as tokens, change, and promotional materials

• Resolve customer complaints and concerns in a professional and courteous manner, escalating issues to management when necessary

• Enforce house rules and ensure customers comply with facility policies and restrictions on age-restricted games

• Assist with arcade maintenance and setup as directed, including helping to restock and troubleshoot equipment issues

What we're looking for

• Graduate of any 4-years course

• Previous experience in customer service, hospitality, or gaming environments is highly desirable

• Strong communication and interpersonal skills with the ability to interact effectively with diverse customers

• Basic mathematical skills to handle cash transactions accurately and efficiently

• Attention to detail and the ability to maintain cleanliness and organisation in a fast-paced environment

• Physical stamina and the ability to stand for extended periods whilst performing your duties

• Reliability and punctuality with a strong commitment to attendance and meeting scheduling requirements

• Knowledge of arcade games and gaming equipment is preferred but not essential; training will be provided

• Ability to work flexibly, including weekends, evenings, and public holidays as required by the business

• Willingness to comply with all health, safety, and regulatory requirements relevant to gaming establishments