AR Specialist with billing, collections, and GL experience Home-based

Unified Accounting & Tax, LLP; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Unified Accounting & Tax, LLP in Manila seeks an Accounts Receivable Specialist to manage high-volume billing escalations, customer accounts, and month-end close activities. You will review inquiries, process credit memos, and contribute to AR improvements.

The ideal candidate has a Bachelor's degree in accounting or finance, 5+ years in billing/collections, and strong Excel and ERP skills (QuickBooks Online, NetSuite, SAP, Sage Intacct, Xero). Excellent written and verbal English required.

Qualifications

• Bachelor's degree in accounting or finance, or equivalent work experience.
• 5+ years of billing and/or collections experience.
• Proven track record in improving process efficiencies and handling high-volume escalations.
• Strong written and verbal English communication skills.
• Experience working with large data sets and Excel (Pivot Tables, SUMIFS).

Responsibilities

• Manage high-volume billing escalations and approve credit memo requests.
• Manage assigned portfolio of accounts and collect.
• Review emails promptly to meet SLA.
• Research and resolve inquiries related to billing, payments, and applications.
• Perform month-end close activities, journal entries and reconciliations.
• Assist with billing and AR reconciliations and training of team members.
• Maintain and update AR Playbook and dashboards.

Skills

Billing & collections

Data analysis

Excel

Communication

Attention to detail

Teamwork

Education

Bachelor's degree in accounting/finance

Tools

QuickBooks Online

NetSuite

SAP

Sage Intacct

XERO

Job description

About the role

Accounts Receivable Specialist managing high volume billing escalations, customer accounts, and month-end close activities. The role involves reviewing customer inquiries, processing credit memos, performing account reconciliations, and contributing to process improvements within the AR function.

Key responsibilities

• Manage high volume billing escalations and approval of credit memo requests
• Manage assigned portfolio of accounts and collect
• Review and answer emails timely to meet SLA
• Research and resolve customer inquiries related to billing, payment methods, and payment applications
• Perform month-end close activities, journal entries and account reconciliations
• Assist with billing and other AR reconciliations
• Assist with training and mentoring AR team members
• Maintain and update AR Playbook
• Maintain and enhance AR dashboard and track monthly reporting and KPIs
• Perform other duties and ad hoc projects as assigned

About you

• Bachelor's degree in accounting or finance, or any relevant work experience
• Minimum 5+ years of experience with billing and/or collections
• Proven track record for improving process efficiencies, problem solving, and dealing with high volume of billing/collection escalations
• Self-starter, detail-oriented, team player and able to work under pressure in a fast paced environment
• Experience working with large data sets and high volume of data
• Proficient in account reconciliation and knowledge in Excel (pivots, sumifs)
• Proficient in major ERP systems such as QuickBooks Online, NetSuite, SAP, Sage Intacct and XERO
• System implementation and integrations experience
• Excellent written and verbal English communication skills