AR & Debt Collections Specialist — Onsite, Day Shift

MicroSourcing International; Pasay; On-site; PHP 480,000 - 720,000; Full time

Benefits offered by this job

Above-market compensation

Healthcare coverage from day one

Dependents coverage

Paid time off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is hiring an Accounts Receivable & Collections Specialist for onsite day shift at Two E-com, MoA Complex, Pasay City. The role covers AR across four entities, with calls and emails to collect on overdue invoices, issue statements, and reconcile payments.

You should have 1–2 years experience in AR or related fields, strong English, and proficiency in Excel and ERP systems like ICE. The company offers above-market pay, healthcare from day one, bonuses, and a collaborative, inclusive

Qualifications

• Minimum 1–2 years of experience in accounts, administration, data processing, or a related role.
• Demonstrated experience with accounts receivable, debt collection/credit control, bank reconciliation, or credit card reconciliation.
• Strong understanding of AR processes, debt collection practices, and financial reconciliation.
• Intermediate to advanced Microsoft Office skills, particularly Outlook and Excel.
• Strong written and spoken English, with confidence handling professional customer communications and debt collection calls.
• High attention to detail and accuracy when handling financial records and reconciliations.
• Ability to learn and confidently operate ERP or accounting systems; experience with job or accounts management systems is highly regarded.

Responsibilities

• Manage daily accounts receivable and debt collection activities across four entities through phone and email follow-ups.
• Follow established collection schedules and escalation procedures for overdue invoices.
• Receive and accurately allocate incoming customer payments against the appropriate invoices.
• Send customer statements and maintain complete and accurate collection notes in the ICE system.
• Investigate and resolve straightforward invoice queries and disputes by reviewing job and equipment history.
• Escalate disputes requiring credit notes, price adjustments, write-offs, payment plans, credit holds, or external collections to the appropriate onshore stakeholders.
• Identify and match unallocated or unreferenced customer payments to maintain accurate AR ledgers and aged debtor reporting.
• Flag accounts approaching credit hold thresholds to relevant branch or service managers for timely decision-making.
• Prepare weekly aged receivables reports covering 30/60/90+ day ageing buckets and monthly summaries of collection activities and outcomes.
• Perform daily bank reconciliations for one bank account per entity across four entities.
• Perform monthly credit card reconciliations for consolidated branch statements across all four branches.
• Maintain accurate financial records and support the onshore Office Manager and CFO with AR reporting and collection activities.

Skills

Accounts receivable

Debt collection

Bank reconciliation

Credit card reconciliation

Excel

ERP systems

Tools

ICE

Job description

MicroSourcing is hiring an Accounts Receivable & Collections Specialist for onsite day shift at Two E-com, MoA Complex, Pasay City. The role covers AR across four entities, with calls and emails to collect on overdue invoices, issue statements, and reconcile payments.

You should have 1–2 years experience in AR or related fields, strong English, and proficiency in Excel and ERP systems like ICE. The company offers above-market pay, healthcare from day one, bonuses, and a collaborative, inclusive