AR Collections Specialist II — Hybrid (Remote Possible)

Insight Enterprises, Inc.; Pasig; Hybrid; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Remote work flexibility

HMO on Day 1 with dependents

Job summary

Insight Enterprises, Inc. is seeking a Financial Services Representative in Pasig for managing client AR and collections in a hybrid work setup.

The role involves serving as the primary liaison between clients and Insight’s finance team, with progression opportunities within the company. You will handle delinquent accounts, communicate via phone/email, and maintain accurate records while aligning with Sales and client expectations.

Qualifications

• Two years' collections experience required.
• Ability to read, analyze, and interpret business documents and procedures.
• Ability to write basic reports and business correspondence.
• Effective oral and written communication with clients and teammates.
• Knowledge of collection laws and procedures.
• Ability to develop rapport with client AP contacts and sales teams.

Responsibilities

• Manage an assigned portfolio of client AR.
• Mail/fax system generated letters to encourage payment.
• Contact delinquent accounts by phone, fax, or email.
• Determine reasons for overdue payments and review terms.
• Record payment information and promises; update status in systems.
• Notify Sales Rep of contact or payment difficulties.
• Provide AR with payment application details.
• Update Collections Management with status on top delinquent accounts.
• Order service interruption/credit hold after consulting manager.
• Sort and file correspondence.
• Handle legal, third-party collections, and bankruptcy paperwork as directed.
• Perform other duties as assigned.

Skills

Collections experience

Communication skills

Customer focus

Interpersonal skills

Education

High school diploma or GED

Job description

Insight Enterprises, Inc. is seeking a Financial Services Representative in Pasig for managing client AR and collections in a hybrid work setup.

The role involves serving as the primary liaison between clients and Insight’s finance team, with progression opportunities within the company. You will handle delinquent accounts, communicate via phone/email, and maintain accurate records while aligning with Sales and client expectations.