AR Billing Specialist

iSupport Worldwide; Pasig; On-site; PHP 446,000 - 625,000; Full time

Benefits offered by this job

Free lunch

Onsite gym

Weekly fitness challenges

Upskilling academy

Modern office facilities

Job summary

iSupport Worldwide is seeking an Accounts Receivable Billing Specialist in the Philippines. The role focuses on gathering information from Account Managers, preparing and submitting invoices by due dates, and supporting day-to-day billing and AR functions with strong attention to detail and ERP proficiency.

The position requires Excel and ERP experience, capable of handling transactional tasks, documentation requirements, and customer communications in a fast-paced environment.

Qualifications

• Proficient in Excel with strong data handling and reporting skills.
• Experience using ERP systems for transactional tasks, document attachments, invoice review.

Responsibilities

• Prepare and submit invoices by due dates based on information from Account Managers.
• Perform transactional tasks in ERP and accounting systems with accurate record-keeping.
• Maintain high attention to detail and ensure error-free billing documents.
• Communicate billing status and disputes clearly with Account Managers and customers.
• Assist with research to resolve billing discrepancies and support internal reporting.

Skills

Excel

ERP experience

Tools

ERP software

Job description

Job Overview

The Accounts Receivable Billing Specialist gathers information from customer Account Managers on a monthly basis and ensures invoices are accurately prepared and submitted by designated due dates. This role supports the day-to-day billing and accounts receivable functions of the organization and requires strong attention to detail, ownership, and the ability to work efficiently within ERP and accounting systems.

We are seeking a detail-oriented professional with strong Excel and ERP experience who is comfortable working in a fast-paced environment with transactional tasks, documentation requirements, and customer communication responsibilities.

Key Priorities for Success in this Role

Invoice Handling & Problem Solving

• Ability to quickly interpret invoices and determine the correct billing category, supporting documentation, and next steps


• Comfortable handling uncertainty by identifying missing information, researching discrepancies, and escalating issues appropriately


• Create invoices and billing materials accurately and timely for customer submission


• Notify Account Managers of any billing disputes, discrepancies, or concerns requiring follow-up


• Distribution experience is a plus

ERP & Systems Experience

• Experience working within ERP systems performing transactional tasks, research, document attachments, invoice review, and account lookups


• Ability to learn internal system navigation and follow established procedures with minimal supervision


• Maintain accurate records and update customer account information within accounting systems

Detail Orientation & Throughput

• Highly detail-oriented with a low tolerance for errors


• Comfortable performing repetitive, detail-heavy transactional work while maintaining accuracy and consistency


• Demonstrates strong throughput and organizational skills in a deadline-driven environment


• Ensures billings are completed accurately and submitted prior to due dates

Communication & Ownership

• Asks questions early, documents answers, and works to reduce repeat issues over time


• Communicates concerns clearly and tracks open items through resolution


• Maintains professionalism and strong working relationships with customers, Account Managers, and field personnel


• Confident communicating over phone and email regarding billing and payment matters

Additional Responsibilities

• Assist with research and resolution of billing or payment discrepancies


• Support internal reporting and audit documentation requests as needed

Job Overview

The Accounts Receivable Billing Specialist gathers information from customer Account Managers on a monthly basis and ensures invoices are accurately prepared and submitted by designated due dates. This role supports the day-to-day billing and accounts receivable functions of the organization and requires strong attention to detail, ownership, and the ability to work efficiently within ERP and accounting systems.

We are seeking a detail-oriented professional with strong Excel and ERP experience who is comfortable working in a fast-paced environment with transactional tasks, documentation requirements, and customer communication responsibilities.

Key Priorities for Success in this Role

Invoice Handling & Problem Solving

• Ability to quickly interpret invoices and determine the correct billing category, supporting documentation, and next steps


• Comfortable handling uncertainty by identifying missing information, researching discrepancies, and escalating issues appropriately


• Create invoices and billing materials accurately and timely for customer submission


• Notify Account Managers of any billing disputes, discrepancies, or concerns requiring follow-up


• Distribution experience is a plus

ERP & Systems Experience

• Experience working within ERP systems performing transactional tasks, research, document attachments, invoice review, and account lookups


• Ability to learn internal system navigation and follow established procedures with minimal supervision


• Maintain accurate records and update customer account information within accounting systems

Detail Orientation & Throughput

• Highly detail-oriented with a low tolerance for errors


• Comfortable performing repetitive, detail-heavy transactional work while maintaining accuracy and consistency


• Demonstrates strong throughput and organizational skills in a deadline-driven environment


• Ensures billings are completed accurately and submitted prior to due dates

Communication & Ownership

• Asks questions early, documents answers, and works to reduce repeat issues over time


• Communicates concerns clearly and tracks open items through resolution


• Maintains professionalism and strong working relationships with customers, Account Managers, and field personnel


• Confident communicating over phone and email regarding billing and payment matters

Additional Responsibilities

• Assist with research and resolution of billing or payment discrepancies


• Support internal reporting and audit documentation requests as needed

Why you'll love it here?

• Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.


• Access to an onsite gym with a complimentary professional fitness instructor.


• Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.


• Weekly employee engagement activities with prizes of up to ₱3,000.


• Free upskilling academy to support career growth and professional development.


• State-of-the-art office facilities and modern workstations.


• Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.


• Fun, collaborative, and employee-focused work environment.