Senior AR Specialist

Hammerjack Pty Ltd; Philippines; On-site; PHP 520,000 - 780,000; Full time

Benefits offered by this job

Free lunch

Onsite gym

Weekly fitness challenges ₱70,000

Weekly engagement activities ₱3,000

Upskilling academy

Modern office facilities

Sleeping quarters

Shower rooms

Job summary

Hammerjack Pty Ltd is seeking an experienced Accounts Receivable specialist in the Philippines to own AR activities for assigned consumers and distributors. You will manage invoicing, cash application, reconciliations, and collections, while monitoring aging and driving accuracy in remittances and deductions.

Ideal candidates have 5+ years in AR/credit and collections, experience with NetSuite and SPS Commerce, and the ability to work with portals and cross-functional teams to resolve issues and

Qualifications

• 5+ years of AR, credit and collections experience in consumer products or similar environment.
• Experience managing AR for major U.S. retailers and distributors.
• Hands-on experience resolving retailer deductions, chargebacks, short payments, pricing discrepancies, and other payment issues.
• Experience with NetSuite strongly preferred.
• Experience with SPS Commerce or another EDI platform strongly preferred.
• Familiarity with retailer and distributor portals, remittance processes, and deduction management.
• Experience preparing AR aging reports and supporting cash forecasting activities for management reporting and cash flow planning.
• Demonstrated ability to monitor aging trends, proactively manage overdue invoices, and provide timely updates on collections and account status.
• Strong reconciliation and problem-solving skills, with the ability to research transactions from initial order through payment.
• Strong attention to detail and ability to manage a high volume of transactions and open items.

Responsibilities

• Own day-to-day AR activities for assigned accounts (invoicing, cash application, reconciliations, and collections).
• Monitor aging and proactively follow up on past-due balances.
• Lead AR aging reviews and reporting for cash forecasting and management reporting.
• Ensure invoices are issued accurately and payments, credits, deductions, and adjustments are applied correctly.
• Investigate overdue invoices, unapplied cash, and payment discrepancies; provide updates.
• Resolve deductions, chargebacks, short payments, pricing discrepancies, and returns; manage variances.
• Reconcile customer accounts across NetSuite, SPS Commerce, and portals; investigate discrepancies.
• Submit deduction disputes and support resolution through portals.
• Collaborate with Sales/Operations to address pricing and PO issues.
• Assist with month-end close and AR reconciliations; identify unusual items.
• Help develop scalable AR processes and internal controls.
• Assist with audits and ad hoc accounting projects.

Skills

Accounts receivable

Credit and collections

Reconciliations

Excel/Google Sheets

Data analysis

Remittance processes

Tools

NetSuite

SPS Commerce

Job description

Responsibilities

• Own day-to-day accounts receivable activities for assigned retail and distributor accounts, including invoicing, cash application, account reconciliations, and collections
• Monitor customer aging and proactively follow up on past-due balances and unresolved items
• Own weekly and monthly Accounts Receivable aging reviews and reporting to support cash forecasting, cash flow visibility, and management reporting
• Ensure invoices are issued accurately and on a timely basis and that all customer payments, credits, deductions, and adjustments are applied correctly to customer accounts
• Proactively investigate overdue invoices, unapplied cash, and payment discrepancies, and provide real-time updates regarding collection efforts, outstanding balances, and resolution status
• Research, validate, and resolve customer deductions, chargebacks, short payments, pricing discrepancies, returns, and other payment variances
• Review customer remittance information and accurately apply payments, credits, and deductions to customer accounts
• Work within SPS Commerce, NetSuite, and customer/vendor portals to research invoices, purchase orders, payments, deductions, and related transaction activity
• Reconcile customer accounts between NetSuite, SPS Commerce, customer portals, and supporting documentation and investigate discrepancies
• Submit deduction disputes and supporting documentation through customer portals and follow through to resolution
• Partner with Sales and Operations to investigate issues related to pricing, purchase orders, shipments, returns, and customer deductions
• Maintain organized documentation supporting customer balances, deductions, credits, and collection activity
• Assist with month-end close activities, including AR reconciliations, aging review, and identification of outstanding or unusual items
• Identify recurring deduction and collection issues and partner cross-functionally to address root causes and improve upstream processes
• Support the development and documentation of scalable AR processes and internal controls
• Assist with audit requests and other ad hoc accounting projects as needed

Requirements

Qualifications

• 5+ years of accounts receivable, credit and collections, or related accounting experience, preferably within a consumer products or similar environment supporting retail and distributor customers
• Demonstrated experience managing accounts receivable for major U.S. retailers and distributors
• Hands-on experience researching and resolving retailer deductions, chargebacks, short payments, pricing discrepancies, and other payment issues
• Experience with NetSuite strongly preferred
• Experience with SPS Commerce or another EDI platform strongly preferred
• Familiarity with retailer and distributor customer portals, remittance processes, and deduction management
• Experience preparing AR aging reports and supporting cash forecasting activities for management reporting and cash flow planning
• Demonstrated ability to monitor aging trends, proactively manage overdue invoices, and provide timely updates on collections and account status
• Strong reconciliation and problem-solving skills, with the ability to research transactions from initial order through payment
• Strong attention to detail and ability to manage a high volume of transactions and open items
• Proficiency in Excel or Google Sheets, including experience working with large datasets and reconciliations
• Strong written and verbal communication skills and ability to work effectively with internal teams and external customers
• Ability to prioritize competing deadlines and operate effectively in a fast-paced, growing environment

Benefits

Why you'll love it here

• Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts
• Access to an onsite gym with a complimentary professional fitness instructor
• Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000
• Weekly employee engagement activities with prizes of up to ₱3,000
• Free upskilling academy to support career growth and professional development
• State-of-the-art office facilities and modern workstations
• Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms
• Fun, collaborative, and employee-focused work environment