Appointment Setting Specialist

VA Masters; Naga; Vor Ort; PHP 223.000 - 391.000; Vollzeit

Zusammenfassung

VA Masters in the Philippines is seeking an Appointment Setting Specialist to book and track client appointments, follow up with leads by phone, and provide back-end administrative support. You will stay organized, manage calendars and reporting, and communicate clearly with clients and team members.

The ideal candidate is a confident communicator with excellent English, strong attention to detail, and the ability to juggle multiple tasks in a fast-paced environment while meeting deadlines.

Qualifikationen

• Proven experience in appointment setting or administrative roles.
• Clear spoken English.
• Proficiency with calendar tools and spreadsheets.
• Strong organizational and follow-up discipline.
• Trustworthy with commitments and attention to detail.

Aufgaben

• Book client appointments and confirm them with leads and clients.
• Track all scheduled appointments and follow up to reduce no-shows.
• Make outbound calls to leads as needed.
• Keep tracking sheets and calendars accurate and up to date.
• Coordinate with agents to schedule and adjust appointments.
• Provide back-end administrative support to the team.
• Submit daily activity reports.

Kenntnisse

Appointment setting

Outbound calls

Calendar tools

Organization

Communication

Tools

Google Calendar

Google Sheets

Excel

Jobbeschreibung

Job Summary:

Every booked appointment starts with someone who follows up, and a reliable and organized Appointment Setting Specialist will keep our schedule full and our calendars in order. You will book and track client appointments, follow up with leads by phone, and provide back-end administrative support to our team. A confident communicator with strong attention to detail who stays on top of calendars, tracking sheets, and daily reporting is the ideal candidate.

Key Responsibilities:

• Book client appointments and confirm them with leads and clients
• Track all scheduled appointments and follow up to reduce no-shows
• Make outbound calls to leads as needed
• Keep tracking sheets and calendars accurate and up to date
• Coordinate with agents to schedule and adjust appointments
• Provide back-end administrative support to the team
• Submit daily activity reports

Mandatory Skills:

• Proven experience in appointment setting, scheduling, or a similar administrative role
• Confident outbound calling skills with clear spoken English
• Strong proficiency with calendar tools and spreadsheets (Google Calendar, Google Sheets, Excel, or similar)
• Excellent organization and follow-up discipline
• Trustworthy with commitments, rigorous about accuracy, and productive without hand-holding
• Strong communication skills

Preferred Skills:

• Experience with a CRM or lead management platform
• Background in cold calling, lead follow-up, or customer service
• Experience coordinating schedules for sales agents or field teams
• Familiarity with call and messaging tools such as Zoom, Slack, or VoIP dialers
• Capable of running several tasks and deadlines in tandem, with each one getting the focus it deserves

Why Join Us:

Become a key part of a collaborative team where your work directly supports our agents and clients. You will have clear responsibilities, room to grow, and the chance to build a long-term role with us.