Appointment Scheduler

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 240,000 - 360,000; Full time

Job summary

A recruitment outsourcing company in Metro Manila is seeking an appointment scheduler to manage client interactions and provide exceptional customer service. The ideal candidate will have a high school diploma, 1–3 years of experience, and strong communication skills. Responsibilities include coordinating schedules, addressing inquiries, and ensuring efficient appointment management.

Qualifications

• 1–3 years of experience in a similar role.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Proficient in scheduling software and MS Office Suite.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Schedule appointments by coordinating with clients and staff.
• Manage and maintain accurate records of appointments and client interactions.
• Provide exceptional customer service by addressing client inquiries and concerns.
• Assist in optimizing the scheduling process to reduce conflicts and improve efficiency.
• Follow up with clients to confirm appointments and reschedule as needed.

Skills

Excellent communication and interpersonal skills

Proficient in scheduling software

Proficient in MS Office Suite

Strong organizational skills

Attention to detail

Education

High School Diploma or equivalent

Tools

Scheduling software

MS Office Suite

Job description

• Schedule appointments by coordinating with clients and staff.
• Manage and maintain accurate records of appointments and client interactions.
• Provide exceptional customer service by addressing client inquiries and concerns.
• Assist in optimizing the scheduling process to reduce conflicts and improve efficiency.
• Follow up with clients to confirm appointments and reschedule as needed.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1–3 years of experience in a similar role
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Proficient in scheduling software and MS Office Suite
• Qualities and Traits: Strong organizational skills and attention to detail
• Qualities and Traits: Ability to work independently and as part of a team