CSR-Appointment Scheduler (onsite taguig)

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading recruitment firm is seeking a Customer Service Representative to manage incoming calls and schedule appointments efficiently. Responsibilities include providing exceptional support and maintaining accurate records. The ideal candidate should possess a High School Diploma and have 1-3 years of relevant experience in customer service. Strong communication and organizational skills are essential for success in this onsite role in Taguig.

Qualifications

• 1-3 years of experience in customer service or appointment scheduling.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and organization skills.

Responsibilities

• Manage incoming calls and schedule appointments for clients efficiently.
• Provide exceptional customer service and support during interactions.
• Maintain accurate records of appointments and follow-ups.
• Assist in coordinating schedules with team members and clients.
• Handle inquiries and resolve issues related to appointments promptly.

Skills

Excellent communication skills

Interpersonal skills

Multitasking

Attention to detail

Organizational skills

Education

High School Diploma or equivalent

Job description

• Manage incoming calls and schedule appointments for clients efficiently.
• Provide exceptional customer service and support during interactions.
• Maintain accurate records of appointments and follow-ups.
• Assist in coordinating schedules with team members and clients.
• Handle inquiries and resolve issues related to appointments promptly.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: 1-3 years of experience in customer service or appointment scheduling.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to multitask and prioritize in a fast-paced environment.
• Qualities and Traits: Strong attention to detail and organization skills.
• Working Conditions: Onsite position in Taguig.