Application Support Engineer (SAP EWM)

Asticom Technology Inc.; Taguig; On-site; PHP 600,000 - 850,000; Full time

Job summary

Asticom Technology Inc. is seeking a SAP EWM Application Support professional in the Philippines to investigate incidents, fulfill service requests, and drive continuous improvements. The role involves minor enhancements, system maintenance, and cross-functional collaboration to meet project objectives.

You will contribute to documentation such as design specs, test plans, user manuals, knowledge articles, and SOPs while ensuring on-time project delivery and risk mitigation.

Qualifications

• Ability to analyze complex issues and provide technical solutions.
• Excellent communication and interpersonal skills.
• Knowledge of SAP TM and SAP WM is a plus.

Responsibilities

• Provide Application support for SAP EWM - investigate and resolve incidents, fulfill service requests, conduct problem management and continuous improvements.
• Handle minor enhancements for the relevant skill/application.
• Perform related system maintenance and monitoring activities.
• Collaborate with cross-functional teams to analyze business requirements and provide technical solutions to meet project objectives.
• Develop and maintain project documentation, including design specifications, test plans, user manuals, knowledge articles and SOPs.
• Ensure successful project delivery by monitoring project progress, identifying risks and issues, and implementing mitigation strategies.

Skills

Complex problem analysis

Communication skills

Interpersonal skills

Tools

SAP TM

SAP WM

Job description

• Ability to analyze complex issues and provide technical solutions.
• Excellent communication and interpersonal skills.
• Good to have other skills: SAP TM, SAP WM

Responsibilities:

• Provide Application support for SAP EWM - investigate and resolve incidents, fulfill service requests, conduct problem management and continuous improvements
• Handle minor enhancements for the relevant skill/application
• Perform related system maintenance and monitoring activities
• Collaborate with cross-functional teams to analyze business requirements and provide technical solutions to meet project objectives.
• Develop and maintain project documentation, including design specifications, test plans, user manuals, knowledge articles and SOPs
• Ensure successful project delivery by monitoring project progress, identifying risks and issues, and implementing mitigation strategies.