Application Support Engineer (SAP EWM)

Hammerjack Pty Ltd; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Hammerjack Pty Ltd in Taguig, Metro Manila is seeking a skilled SAP EWM specialist to provide application support and drive continuous improvements across the SAP EWM suite.

You will investigate incidents, implement enhancements, maintain documentation, and collaborate with cross-functional teams to deliver technical solutions for project objectives.

Strong analytical and communication skills are essential to succeed in this role.

Qualifications

• Proficient in SAP EWM.
• Ability to analyze complex issues and provide technical solutions.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide SAP EWM application support: investigate and resolve incidents, fulfill service requests, drive improvements.
• Handle minor enhancements for the relevant SAP module.
• Perform related system maintenance and monitoring activities.
• Collaborate with cross-functional teams to analyze business requirements and provide technical solutions.
• Develop and maintain project docs: design specs, test plans, user manuals, SOPs.
• Monitor progress, identify risks, and implement mitigation for successful delivery.

Skills

SAP EWM

Analytical thinking

Communication

Tools

SAP EWM

SAP TM

SAP WM

Job description

Professional & Technical Skills:

• Required Skill: Proficient in SAP EWM
• Ability to analyze complex issues and provide technical solutions.
• Excellent communication and interpersonal skills.
• Good to have other skills: SAP TM, SAP WM

Responsibilities:

• Provide Application support for SAP EWM – investigate and resolve incidents, fulfill service requests, conduct problem management and continuous improvements
• Handle minor enhancements for the relevant skill/application
• Perform related system maintenance and monitoring activities
• Collaborate with cross-functional teams to analyze business requirements and provide technical solutions to meet project objectives.
• Develop and maintain project documentation, including design specifications, test plans, user manuals, knowledge articles and SOPs
• Ensure successful project delivery by monitoring project progress, identifying risks and issues, and implementing mitigation strategies.