APAC Regional Tech Support & Training Lead

Mindray; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Mindray in Metro Manila seeks a seasoned technical leader to drive regional problem solving, strategy, and training. You will establish a robust problem management model, guide technology planning, and empower engineers across the region.

You will coordinate with HQ to implement tech training, develop localized materials, and adapt processes to market needs while traveling as required to support regional operations.

Qualifications

• Fluent written and spoken English
• Strong teaching and communication skills
• Proven problem-solving ability
• Good information gathering and analysis skills; travel readiness; cross-cultural adaptability

Responsibilities

• Technical support: establish an effective problem management model to quickly solve regional technical problems and improve customer satisfaction
• Technical management: formulate regional technology planning and empowerment targets and monitor achievement
• Training and empowerment: assess engineers' abilities and coordinate HQ/region training programs
• Localization construction: develop localized technical materials, processes and platforms aligned with local business models

Skills

English proficiency

Teaching & communication

Problem solving

Analytical thinking

Travel readiness

Cross-cultural adaptability

Education

Bachelor degree or above; electronics/biomedical engineering preferred

Job description

Mindray in Metro Manila seeks a seasoned technical leader to drive regional problem solving, strategy, and training. You will establish a robust problem management model, guide technology planning, and empower engineers across the region.

You will coordinate with HQ to implement tech training, develop localized materials, and adapt processes to market needs while traveling as required to support regional operations.