AP Problem Resolution Specialist

Capgemini; Manila; On-site; PHP 360,000 - 600,000; Full time

Job summary

Capgemini Philippines is seeking a Problem Resolution Process Expert to strengthen accounts payable support within our BSv organisation. You will apply your deep knowledge of problem resolution to meet service levels and deliver quality, cost-effective outcomes.

In this role you may support or lead the team, identify and resolve issues, and drive process improvements across finance practices. Collaborate with stakeholders to ensure compliant, customer-focused service delivery.

Responsibilities

• Resolve accounts payable issues to ensure timely payments.
• Drive service levels and cost-efficient processes in finance operations.
• Act as SME within the team and mentor junior members.

Job description

Capgemini Philippines is seeking a Problem Resolution Process Expert to strengthen accounts payable support within our BSv organisation. You will apply your deep knowledge of problem resolution to meet service levels and deliver quality, cost-effective outcomes.

In this role you may support or lead the team, identify and resolve issues, and drive process improvements across finance practices. Collaborate with stakeholders to ensure compliant, customer-focused service delivery.