Accounts Payable Resolution Expert — Problem Solver

Capgemini; Metro Manila; On-site; PHP 500,000 - 900,000; Full time

Job summary

Capgemini Philippines seeks a Problem Resolution Specialist to support accounts payable invoicing, ensuring high-quality, cost-effective service aligned with SLA targets. The role may back up the Team Lead and serve as a Subject Matter Expert for resolving operational issues raised by junior team members.

Responsibilities include problem identification, resolution of accounts payable invoices, and driving frictionless finance processes with innovative improvements to the service delivery.

Qualifications

• Understanding of accounts payable processes.
• Ability to work towards SLA targets.
• Experience in operational problem resolution.

Responsibilities

• Resolve accounts payable invoice issues and ensure timely processing.
• Identify root causes and implement process improvements.
• Back up Team Lead and support junior staff as needed, ensuring quality service.

Skills

Problem solving

Service levels

Process improvements

Team back-up/lead support

Job description

Capgemini Philippines seeks a Problem Resolution Specialist to support accounts payable invoicing, ensuring high-quality, cost-effective service aligned with SLA targets. The role may back up the Team Lead and serve as a Subject Matter Expert for resolving operational issues raised by junior team members.

Responsibilities include problem identification, resolution of accounts payable invoices, and driving frictionless finance processes with innovative improvements to the service delivery.