Senior AP Problem Solver & Process Expert

Capgemini; Manila; On-site; PHP 350,000 - 550,000; Full time

Job summary

Capgemini in Manila seeks a Problem Resolution Expert in accounts payable to uphold service levels and deliver high quality, cost-efficient support. You will identify and resolve invoice issues, back up the Team Lead when needed, and collaborate with cross-functional teams to drive process improvements.

In this role you will focus on accounts payable invoices, ensure compliance with procedures, and maintain strong customer-focused service, contributing to measurable outcomes and efficient

Qualifications

• Experience in accounts payable processes
• Strong problem-solving capabilities
• Ability to back up Team Lead when needed

Responsibilities

• Ensure daily activities within responsibilities are fulfilled properly and timely per procedures and SLA targets.
• Processing of incoming invoices with initial problem identification and resolution.
• Responsible for processing transactions and producing outputs; act as SME to resolve operational issues in accounts payable invoices

Skills

Problem Resolution

Accounts Payable

Process Improvement

SLA Targets

Job description

Capgemini in Manila seeks a Problem Resolution Expert in accounts payable to uphold service levels and deliver high quality, cost-efficient support. You will identify and resolve invoice issues, back up the Team Lead when needed, and collaborate with cross-functional teams to drive process improvements.

In this role you will focus on accounts payable invoices, ensure compliance with procedures, and maintain strong customer-focused service, contributing to measurable outcomes and efficient