AnchorEd - Recruitment Operations Officer

AnchorEd; Manila; Vor Ort; PHP 400.000 - 540.000; Vollzeit

Benefits dieser Stelle

SSS/PhilHealth/Pag-IBIG

Vacation & Sick Leave

Education support

Laptop provided

HMO coverage

Tuition scholarships

Zusammenfassung

AnchorEd in Manila is seeking a Recruitment Operations Officer to oversee the end-to-end hiring process, from screening to onboarding, ensuring a positive candidate experience and accurate records.

You will coordinate with Hiring Managers and the Recruitment Team, manage candidate pipelines, schedule interviews, prepare materials, gather feedback, and keep recruitment documentation compliant with privacy requirements.

Aufgaben

• Review incoming applications and screen against job requirements
• Conduct initial candidate screening including availability and expectations
• Maintain organized candidate pipelines and move candidates through stages
• Endorse qualified candidates to Hiring Managers with complete information
• Coordinate with Recruitment Marketing on volume and quality per vacancy
• Schedule and confirm interviews and assessments
• Prepare interview materials and candidate summaries
• Collect and track interviewer feedback and hiring decisions
• Keep candidates informed of status and next steps
• Coordinate with HR on approved manpower requests and open vacancies
• Collect, review, and validate pre-employment requirements
• Endorse hired candidates for onboarding and coordinate start dates

Jobbeschreibung

AnchorEd - Recruitment Operations Officer

The Recruitment Operations Officer is responsible for the smooth, accurate, and timely running of the Company's hiring process, from application screening and interview scheduling to job offers, employment contracts, background checks, and endorsement for onboarding. The role ensures a positive candidate experience at every stage, keeps recruitment records and trackers up to date, coordinates with Hiring Managers and the Recruitment Team, and reports regularly on hiring progress.

Key Responsibilities:

• Review incoming applications from all recruitment channels and screen them against job requirements and hiring priorities.
• Conduct initial candidate screening, including contact, basic qualification checks, and availability and expectation validation.
• Maintain an organized candidate pipeline for each vacancy and move candidates through each hiring stage on time.
• Endorse qualified candidates to Hiring Managers and the Recruitment Team with complete, accurate candidate information.
• Coordinate with the Recruitment Marketing Officer on application volume and candidate quality per vacancy and channel.

Interview & Assessment Coordination

• Schedule and confirm interviews, assessments, and other hiring activities with candidates and Hiring Managers.
• Prepare interview materials, forms, and candidate summaries ahead of each interview.
• Collect, consolidate, and track interviewer feedback and hiring decisions.
• Keep candidates informed of their application status, next steps, and results in a timely and professional manner.

Hiring Process Administration

• Coordinate approved manpower requests and job requisitions with Hiring Managers and HR to confirm open vacancies and hiring priorities.
• Collect, review, and validate candidates' pre-employment requirements for completeness and compliance.
• Endorse hired candidates to the concerned HR teams for onboarding, and coordinate start dates and requirements.

Job Offer Letter & Employment Contract

• Prepare job offer letters based on approved compensation, position details, and hiring approvals, in line with Company policies and templates.
• Conduct the job offer with selected candidates: present the offer, explain its terms, answer questions, handle negotiation within approved limits, and secure the candidate's acceptance.
• Create employment contracts using Company templates, approved offer terms, and applicable labor laws and regulations, and route them for review, approval, and signing.
• Ensure offer letters and employment contracts are accurate, consistent with each other, properly signed, and filed, then endorsed to HR for onboarding.
• Track the offer and contract status of every hire, and follow up on pending acceptances and signatures.
• Conduct background check investigations on selected candidates, which may include employment, education, and reference verification and other checks relevant to the position, in line with Company policy.
• Obtain the candidate's written consent before any background check, and limit checks to information relevant to the role.
• Coordinate with previous employers, references, schools, and background check providers to complete verification within the required timeline.
• Document findings accurately and objectively, and report discrepancies or adverse findings to HR management and the Hiring Manager for decision.
• Handle all background check information confidentially and in line with applicable data privacy requirements.

Candidate Experience

• Ensure a positive, respectful candidate experience at every stage, from first contact through the offer and onboarding handover.
• Give candidates clear, timely updates and feedback on their status, next steps, and results at every stage, including candidates who are not selected.
• Send Active Pool notices to candidates who did not qualify for the position, with their consent, so their profiles can be considered for future vacancies, and keep the Active Pool list organized and up to date.
• Give Team Members who referred a candidate timely feedback on the status and outcome of their referral.
• Prepare candidates for interviews, assessments, and the offer process by explaining what to expect.
• Gather candidate feedback on the hiring process and use it to recommend improvements.
• Handle candidate concerns and complaints promptly and fairly, escalating when needed.

Records & Systems Management

• Maintain accurate and updated recruitment records, trackers, and the applicant tracking system, covering candidate status, hiring stage, and outcomes.
• Ensure proper documentation, filing, and retention of recruitment records in accordance with Company policies and applicable data privacy requirements.
• Maintain confidentiality when handling candidate, compensation, and other sensitive information.

Recruitment Reporting

• Track recruitment operations metrics, including applications screened, candidates interviewed, offers made and accepted, time to fill, and open vacancies by stage.
• Prepare and submit a weekly recruitment operations report to HR management covering vacancy status, pipeline movement, pending hires, delays, and actions taken.
• Highlight delayed or high-priority vacancies that require management action.
• Recommend improvements that shorten time to fill and improve candidate quality.

Process Improvement & General Responsibilities

• Identify opportunities to improve the speed, accuracy, and candidate experience of recruitment processes.
• Assist in developing and updating recruitment guidelines, procedures, forms, and templates.
• Support HR projects and initiatives related to recruitment and hiring.
• Maintain professional working relationships with candidates, Hiring Managers, HR colleagues, and external partners.
• Ensure compliance with Company policies, procedures, applicable laws, and regulations.
• Perform other related duties and responsibilities as assigned by HR management.

What's in it for you at AnchorEd?

We believe in taking care of our team members not just at work, but also in life, family, health, and growth. Here's what you can look forward to when you join us:

Growth & Stability

• Government-mandated benefits (SSS, PhilHealth, and Pag-IBIG) from Day 1
• Vacation Leave and Sick Leave upon regularization
• Educational support and career development opportunities aligned with your role and growth path
• Company-issued laptop upon onboarding to support your day-to-day work, plus access to a subsidized Laptop Loan Program for team members who wish to purchase or upgrade their personal preferred unit, subject to company guidelines.
• HMO coverage upon regularization
  Choose between:
• Higher individual coverage, or
• Coverage for you plus one eligible dependent
  HMO benefits also include:
• Optical reimbursements
• Maternity cash assistance

Family-Centered Benefits

• Up to 100% Base Tuition Fee scholarship for enrolled children of team members
• Additional scholarship discounts for siblings, nephews, and nieces
• Paid Wedding Leave
• Maternity and Paternity Leave in accordance with Philippine labor laws

Learning & Development

• Opportunities for further studies with tuition support for approved programs related to your career path
• Leadership and professional development programs designed to help you grow personally and professionally

More Than Just Benefits

At AnchorEd, we value meaningful work, purpose-driven education, servant leadership, and a people-first culture where growth, faith, and excellence come together.

Join a team where your contribution matters — and where you can grow both professionally and personally.