Job Function
Human Resources
Job Sub Function
Total Rewards
Locations
Taguig, National Capital Region (Manila), Philippines
About the Role
Executes within defined procedures the strategic direction and planning of compensation & benefits programs. Provides support, research, and knowledge to manage the organization's total rewards programs. May assist with development and implementation of research-based strategic solutions. Streamlines administrative work, unlocks efficiency through simplification and automation, and drives end-to-end efficiency.
Major Responsibilities
- Manage day‑to‑day GSTR cases and act as regional process owner and SME
- Receive, assign, update, classify, and process cases in case management application for multiple processes
- Educate and guide employees on benefits matters regarding enrollment, eligibility, coverage, claims, and provisions
- Provide support for knowledge management activities, compile and maintain benefits records and sensitive documentation
- Provide content input for employee training and information sessions and assist with content for organization‑wide communications and required employee notices
- Process benefits enrollments, allowances, and flexible work arrangements (FWA) in Workday
- Manage employee leave requests (medical, educational, GPL) in Workday
- Support annual benefits renewals, audits, and system updates
- Interface with Corporate Services, local/regional HR teams, brokers, and third‑party administrators
- Provide analytical support including research and ad hoc data analysis
- Formulate solutions for a range of problems with moderate scope and complexity, using policies and practices as guidance; supports achievement of projects and goals
- Understand and apply Johnson & Johnson’s Credo and Leadership Imperatives in day‑to‑day interactions with team
Requirements
- Undergraduate degree
- 1‑2 years of experience in HR, benefits, or case management
- Experience with Workday and HRIS systems
Preferred Skills
- Business Behavior
- Compensation Management
- Confidentiality
- Data Reporting
- Data Savvy
- Document Management
- Editing Process
- Employee Compensation and Benefits
- Employee Rewards Programs
- Execution Focus
- HR Strategic Management
- Issue Escalation
- Numerically Savvy
- Problem Solving
- Researching
- Salary Benchmarking
- Talent Management
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