Job Description
Job Overview: We are looking for a highly analytical and detail-oriented Amazon Operations Specialist to support the Brand Operations Manager in Seller Central operations, with a focus on inventory planning, listing optimization, account health management, and operational execution. This role will help drive organic growth through strong data-backed support across Amazon marketplaces.
- This role is designed to support the Brand Operations Manager on executional and operational tasks
- Strategic direction, final decision-making, and business ownership remain with the Brand Operations Manager
- Minimum 3+ years experience supporting Amazon Seller Central operations
- Strong background in listing optimization and keyword research
- Hands‑on experience with Helium 10, Data Dive, Keepa, or similar tools
- Solid understanding of Amazon SEO, ranking factors, and content optimization
- Experience in inventory planning and FBA operations
- Strong analytical and problem‑solving skills
- Advanced Excel or Google Sheets proficiency
Preferred Skills
- Knowledge of A+ Content optimization and conversion improvement strategies
- Familiarity with product launches and ranking support strategies
- Experience monitoring Buy Box, pricing, reviews, and reimbursement claims within Seller Central
Key Responsibilities
Inventory & Supply Planning
- Support the Brand Operations Manager in monitoring inventory levels to help maintain optimal weeks of cover and prevent stockouts or overstock
- Assist with replenishment planning based on sales velocity, seasonality, and forecast guidance from the Brand Operations Manager
- Monitor aged inventory and support actions to reduce long‑term storage fees
- Coordinate with supply chain and warehouse teams to help ensure timely inbound shipments
Listing Optimization & SEO (Helium 10 / Data Dive)
- Support listing optimization including titles, bullet points, backend search terms, and A+ content using Helium 10, Data Dive, and other keyword research tools
- Conduct keyword research based on search volume, ranking difficulty, and competitor gaps
- Assist with ASIN‑level analysis to identify opportunities to improve traffic and conversion
- Support testing and refinement of listings to improve organic ranking, CTR, and CVR
- Help ensure keyword distribution across listings follows SEO best practices and avoids duplication
- Support creative requests, and A/B testing initiatives for listing content, images, and other conversion focused elements
- Monitor keyword ranking and search term performance and share findings with the Brand Operations Manager
Seller Central Operations
- Support day‑to‑day Seller Central operations including listings, inventory, and account monitoring
- Help resolve listing suppressions, stranded inventory, and catalog issues
- Handle and escalated Seller Central cases for operational and compliance‑related issues as needed
- Monitor Buy Box status and external pricing to identify issues that may affect sales performance or Buy Box ownership
- Monitor customer reviews and ratings and flag recurring feedback themes that may require action
FBA Management & Reimbursements
- Support audits of FBA shipments, fees, and discrepancies
- File and track Amazon reimbursement claims for lost, damaged, or missing inventory
- Monitor inbound shipments and help investigate receiving issues
Performance Monitoring & Reporting
- Support analysis of ASIN‑level performance including sales trends, sessions, conversion rate, contribution margin, and inventory flow
- Prepare daily, weekly, and monthly reports to identify performance gaps and opportunities
- Provide actionable operational insights to support listing and inventory performance
Market & Competitive Analysis
- Monitor competitor listings, pricing, and keyword strategies using tools like Helium 10 and Keepa
- Track Best Seller Rank and category trends
- Identify market gaps and share recommendations with the Brand Operations Manager to improve listing positioning
Cross-functional Collaboration
- Work closely with the Brand Operations Manager, marketing, creative, and supply chain teams
- Support product launches, listing updates, and international expansion efforts
- Coordinate with design teams for A+ content and image optimization needs
Benefits
- Competitive global monthly compensation range aligned to market data
- Access to a $200k+ perk marketplace with instant discounts on 150+ services
- Access up to 50% of approved earnings before payday (no credit checks or fees)
- On-time, in-currency pay