Amazon Operations Specialist

RunRemote; Makati; Remote; PHP 1,171,000 - 1,402,000; Full time

Benefits offered by this job

100% remote work

Career growth opportunities

Great environment

Job summary

RunRemote is seeking an Amazon Operations Specialist to manage listings, compliance, and performance across UK, EU, and US marketplaces. You will optimize content, monitor issues, and coordinate with a UK-based team while working remotely from the Philippines or other locations.

Ideal candidates bring 5+ years in Amazon operations, strong Vendor Central experience, and a track record of maintaining high data quality and listing health. Remote, full-time, international scope.

Qualifications

• At least 5 years of Amazon experience, preferably in e-commerce or wholesale.
• Hands-on experience with Vendor Central and listing maintenance across international marketplaces.
• Proficiency with Seller Central and understanding of its differences from Vendor Central.
• Strong knowledge of listing optimization and IDQ score improvement.
• Experience monitoring compliance, account health, and Buy Box issues.

Responsibilities

• Manage and maintain product listings across UK, Germany, France, Italy, Spain, and US on Vendor Central.
• Monitor dashboards and reports to identify listing errors and compliance issues.
• Update titles, descriptions, bullet points, keywords, and attributes to improve IDQ.
• Identify listing availability issues and protect product visibility and account health.
• Investigate and resolve suppressed, inactive, or incomplete listings.
• Raise and manage Amazon support cases for listing errors and compliance concerns.
• Maintain accurate product information and create/update A+ Content.

Skills

Amazon Vendor Central

Product listing maintenance

Case management

Compliance issues

Listing optimization

Buy Box monitoring

Cross-marketplace

Attention to detail

Tools

Amazon Seller Central

AI tools (ChatGPT)

AI tools (Claude)

Job description

Amazon Operations Specialist, are you there?

Hey there! We're looking for a Amazon Operations Specialist for a UK-based consumer products company specialising in gifts, homeware, and seasonal products. If you have hands-on experience with Amazon Vendor Central, strong attention to detail, and the ability to manage product listings, compliance issues, and marketplace operations across multiple countries, keep reading!

100% Remote

Salary in £1,350 GBP/month

Philippines - Reporting to 9:00AM - 6:00PM UK Time Zone

Full Time | Independent Contractor (Direct Hire)

About our client

Our client is a UK-based consumer products company offering a wide range of products for gifting, entertaining, and celebrations. With an established presence across the UK, Europe, and the US, the company sells through independent retailers, supermarkets, and online marketplaces, with Amazon accounting for the majority of its marketplace sales. The team is looking to strengthen its Amazon operations to improve listing quality, maintain compliance, and unlock growth across its international product catalogue.

In your day-to-day, you will:

• Manage and maintain product listings in Amazon Vendor Central across the UK, Germany, France, Italy, Spain, and US marketplaces.
• Monitor Amazon Vendor Central dashboards and internal reporting tools to identify listing errors, compliance issues, and outstanding tasks.
• Review and update product titles, descriptions, bullet points, keywords, and other listing attributes to maintain high Item Data Quality (IDQ) scores.
• Monitor product availability reports and identify issues affecting listing status, product visibility, and account health.
• Investigate and resolve suppressed, inactive, or incomplete product listings to minimise disruption to sales.
• Monitor Buy Box issues and help identify and resolve problems affecting product visibility and availability.
• Manage Amazon compliance requirements and deadlines, ensuring potential listing removals are addressed promptly.
• Raise, manage, and follow up on Amazon support cases relating to listing errors, compliance issues, and other operational concerns.
• Handle copyright claims and report unauthorised copies of the company's products through the appropriate Amazon processes.
• Maintain accurate product information and ensure listing updates are completed consistently across all relevant marketplaces.
• Create and update A+ Content using company-provided product imagery and assets.
• Use AI tools, including ChatGPT and Claude, where appropriate to support content improvement and operational tasks.
• Prioritise listing maintenance across the wider product catalogue, ensuring products receive consistent attention and issues are identified before they affect performance.
• Communicate progress, flag recurring issues, and ***?**

Skills you have:

• At least 5 years of relevant Amazon experience, preferably in e-commerce or wholesale import/export.
• Strong hands-on experience with Amazon Vendor Central, including product listing maintenance, case management, and troubleshooting listing errors, suppressed products, catalogue issues, and compliance problems across multiple international marketplaces.
• Proficiency in Amazon Seller Central and a clear understanding of its differences from Vendor Central.
• Strong knowledge of product listing optimisation, including titles, descriptions, bullet points, keywords, product attributes, data quality, A+ Content, and IDQ score improvement.
• Experience monitoring Amazon compliance requirements, account health, product availability, Buy Box issues, and copyright-related concerns.
• Experience using internal dashboards, reporting tools, or data connections to monitor listing performance and prioritise issues.
• Excellent attention to detail, with the ability to maintain accurate and consistent product information across multiple marketplaces.
• Strong organisational and time-management skills, with the ability to follow established processes, manage multiple priorities, work independently, and meet deadlines.
• Patience and persistence when handling repetitive tasks, complex cases, and platform-related issues.
• Sound judgement when communicating with Amazon support, particularly regarding compliance and copyright matters.
• Effective communication skills, with the ability to collaborate with a UK-based team and provide regular updates on tasks and outstanding issues.

Skills that will make you stand out:

• Experience in consumer products, gifts, homeware, or other businesses with large product catalogues.
• Experience using AI tools such as ChatGPT and Claude to support product content and operational workflows.
• Ability to identify recurring operational issues and recommend process improvements.

You'll be entitled to:

• 100% remote work setup
• Great opportunities for career growth
• Opportunity to work in an amazing environment