Amazon Account / Catalogue Specialist

Fame Marketing, Inc.; Philippines; Remote; PHP 480,000 - 840,000; Full time

Benefits offered by this job

Fully remote work environment

40 hours weekly

Flexible hours aligned to US business

Job summary

Fame Marketing, Inc. is seeking an Amazon Account Specialist to manage end-to-end Seller Central operations from a fully remote setup. The role emphasizes accuracy, structured workflows, and proactive problem solving across multi-marketplace listings.

You will analyze performance data, manage catalogs, and collaborate with teams using Asana and Excel to drive improvements. Candidates should have at least 2 years of Amazon experience and be comfortable with US business hours.

Qualifications

• 2+ years hands-on Amazon Seller Central experience.
• Strong knowledge of Amazon policies, catalog structure, and troubleshooting.
• Experience managing complex catalog and account health issues.

Responsibilities

• Create and upload product listings and variations.
• Manage catalog updates via templates and bulk uploads.
• Handle pricing, inventory, and promotions across marketplaces.
• Monitor account health and policy compliance, escalate as needed.
• Prepare daily/weekly performance reports and communicate findings.

Skills

Advanced Excel

Data analysis

Attention to detail

Structured workflows

Asana

Tools

Microsoft Teams

Microsoft 365 Excel

Sellerboard

Keepa

Asana

Job description

Minimum 2 Years of Experience Required

We are expanding our E-commerce Operations Team and looking for an experienced Amazon Account Specialist with strong operational, analytical, and problem-solving skills.

The ideal candidate should understand Amazon Seller Central operations end-to-end, be highly detail-oriented, comfortable working within structured workflows, and capable of independently managing daily account operations, catalog issues, support communication, reporting processes, and operational improvements.

Experience with Walmart Marketplace and eBay is considered a strong advantage.

Core Responsibilities

Amazon Account Management

• Product listing creation and bulk uploads
• Product updates via flat files/upload templates
• Variation creation and management
• Product listing optimization and review
• Category change requests
• Multi-marketplace listing management
• Amazon Global Selling operations
• Pricing management and monitoring
• Inventory and stranded inventory management
• Listing reinstatement and suppression issue resolution
• Shipping settings and shipping template management
• FBA shipment creation and shipping plans
• Virtual bundle creation and management
• Uploading and managing product videos
• Promotions, coupons, deals, and Subscribe & Save setup

Compliance & Performance

• Account Health monitoring
• Policy compliance management
• Dangerous Goods / Hazmat classification management
• SDS documentation management
• Buy Box issue investigation and resolution
• FBA fee monitoring and optimization
• Reimbursement opportunity tracking
• Case management and escalation follow-up
• Communication with Seller Support, Account Health, and Catalog Teams

Brand & Marketplace Support

• Brand Registry support
• USPTO-related brand application processes
• Product and competitor research
• A+ Content coordination and enhancement

Data Analysis & Reporting

Advanced Excel Skills (MANDATORY)

Daily use of:

• SUMIF / SUMIFS
• Multi-platform performance tables

Candidates must be comfortable:

• Working with large datasets
• Identifying performance trends and operational signals
• Preparing structured reports and analysis
• Preparing detailed daily Excel performance reports
• Sharing reports and updates through Asana

Tools & Systems

Daily usage required:

• Microsoft Teams — internal communication
• Microsoft 365 Excel — advanced daily usage

Highly valued experience:

• Sellerboard
• Keepa

Communication & Work Style

• Fully remote work environment
• Full-time position (40 hours weekly)
• Flexible working hours aligned with U.S. business hours
• Comfortable with structured workflows and frequent reporting
• Self-managed, proactive, and solution-oriented mindset required
• Ability to manage multiple tasks simultaneously and deliver results on time
• Strong problem-solving and issue-identification skills
• Ability to proactively identify operational issues, elevate important findings, and provide effective solutions
• Ability to work independently while maintaining high attention to detail
• Strong sense of ownership and accountability
• Actively use AI tools and the latest LLM technologies to improve workflows, increase operational efficiency, and support automation initiatives
• Stay up to date with global e-commerce, AI, and marketplace industry developments, continuously adapting and improving operational processes
• Contribute to workflow optimization, process improvement, and automation opportunities across marketplace operations

Reporting Structure

• Reports directly to the Account Manager and Director
• Daily task tracking through Asana
• Weekly performance reporting required
• Weekly video presentation/reporting expected
• Comfortable preparing weekly video reports (screen share + voice explanation)

Trial Period

• Trial period up to 30 days
• Initial evaluation typically completed within 7-10 days
• Responsibilities expand based on proven performance

Preferred Qualifications

• Minimum 2 years of hands-on Amazon Seller Central experience
• Strong knowledge of Amazon policies, catalog structure, and troubleshooting
• Experience managing complex catalog and account health issues
• Strong analytical and problem-solving abilities
• Excellent organization and attention to detail
• Ability to manage multiple priorities independently
• Walmart Marketplace and eBay experience is a strong plus

We are looking for long-term team members who are detail-oriented, proactive, analytical, and capable of growing with our operations team.