Amazon Customer Service Representative

RemoteVA; Metro Manila; On-site; PHP 551,000 - 827,000; Full time

Job summary

RemoteVA is seeking an Amazon Customer Service Representative with strong knowledge of Amazon Seller Central to support daily account operations and customer communications.

The schedule is 10:00 am - 6:00 pm EST and you will handle emails, messages, and reporting while maintaining accurate records.

Ideal candidates have strong written English, data-entry skills, and the ability to follow processes and meet deadlines in a fast-paced environment.

Qualifications

• Experience with Amazon Seller Central and daily account operations.
• Strong written English communication.
• Accurate data entry and reporting.
• Detail-oriented and deadline-driven.

Responsibilities

• Respond to customer emails and messages through Amazon Seller Central.
• Handle inquiries about orders, returns, and general concerns.
• Run, download, and upload reports from Seller Central.
• Maintain accurate records and ensure timely responses.
• Assist with general Amazon account support tasks as needed.

Skills

Amazon Seller Central knowledge

Customer service

English communication

Data entry

Reporting

Tools

Amazon Seller Central

Job description

Job Description:

We are looking for an Amazon Customer Service Representative with a strong background and knowledge of Amazon Seller Central to support daily account operations and customer communications.

Schedule: 10:00 am - 6:00 pm EST

Responsibilities

• Respond to customer emails and messages through Amazon Seller Central
• Handle basic customer service inquiries related to orders, returns, and general concerns
• Run, download, and upload reports from Amazon Seller Central
• Maintain accurate records and ensure timely responses
• Assist with general Amazon account support tasks as needed

Requirements

• Background or working knowledge of Amazon Seller Central
• Strong written English communication skills
• Strong data entry skills.
• Comfortable running and handling reports
• Detail-oriented and organized
• Ability to follow processes and meet deadlines