Allocations Admin Coordinator (Hybrid)

MicroSourcing; Pasig; Hybrid; PHP 246,000 - 335,000; Full time

Benefits offered by this job

Above-market pay

Healthcare coverage from day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is hiring an Allocations Administration Assistant in Ortigas, Pasig City. This hybrid role supports customer service, administration, and daily operations, performing booking management, records maintenance, and client communications. After training, you’ll work independently with guidance as needed.

Key duties include handling calls, updating databases, and coordinating staffing with the team to meet client needs. A strong service mindset and teamwork are essential.

Qualifications

• Strong customer service focus and professional interaction with clients and staff.
• Ability to work in a team and contribute to shared goals.
• General administrative knowledge and clerical skills.
• Professional phone etiquette and customer service experience preferred.
• Good multitasking and ability to stay composed under pressure.

Responsibilities

• Handle incoming calls and client bookings with a high standard of service.
• Maintain accurate records in the database per training.
• Respond to emails and booking platform notifications in a timely manner.
• Check in with clients to confirm staffing needs and support retention.
• Collaborate with team to complete tasks and improve workflow.
• Follow daily and weekly task lists and escalate as needed.

Skills

Strong customer service

Teamwork

General administration

Phone etiquette

Multitasking

Attention to detail

Basic computer literacy

Job description

MicroSourcing is hiring an Allocations Administration Assistant in Ortigas, Pasig City. This hybrid role supports customer service, administration, and daily operations, performing booking management, records maintenance, and client communications. After training, you’ll work independently with guidance as needed.

Key duties include handling calls, updating databases, and coordinating staffing with the team to meet client needs. A strong service mindset and teamwork are essential.