Allocation Lead - Operations, Middle Mile, SPX Express (Bulacan)

Shopee; Manila; On-site; PHP 446,000 - 781,000; Full time

Job summary

Shopee Manila is seeking a capable Truck Dispatch Lead to oversee daily dispatch planning from sorting centers to regional hubs, ensuring efficient routes and optimal truck utilization.

You will monitor fleet performance, manage SLAs, address delays, guide Middle Mile Coordinators, and produce regular MM performance reports to drive cost efficiency.

Qualifications

• Oversee over-all daily truck dispatch planning/allocation from sorting centers to regional centers/Direct hubs vice versa.
• Ensure optimal truck utilization by planning efficient routes, backloads, and trip assignments.
• Monitor fleet availability, performance, and compliance with service-level agreements (SLAs).
• Ensure high delivery compliance and minimize turnaround time.
• Address delays, breakdowns, and trucker performance issues swiftly.
• Coordinate with the Supply team for Truck supply and issues for smooth operations.
• Track daily operational KPIs: on-time dispatch, on-time transit compliance, cost efficiency, and truck attendance.
• Lead and guide the Middle Mile Coordinators/Allocators.
• Ensure all team members understand operational priorities and execution plans.
• Optimize usage of low-cost or controlled trucks to reduce transportation cost. (wetlease and Drylease)
• Prepare regular reports on MM performance, Truck utilization and truck issues
• Support campaign planning and adjust resources as needed.

Job description

• Oversee over-all daily truck dispatch planning/allocation from sorting centers to regional centers/Direct hubs vice versa.


• Ensure optimal truck utilization by planning efficient routes, backloads, and trip assignments.


• Monitor fleet availability, performance, and compliance with service-level agreements (SLAs).


• Ensure high delivery compliance and minimize turnaround time.


• Address delays, breakdowns, and trucker performance issues swiftly.


• Coordinate with the Supply team for Truck supply and issues for smooth operations.


• Track daily operational KPIs: on-time dispatch, on-time transit compliance, cost efficiency, and truck attendance.


• Lead and guide the Middle Mile Coordinators/Allocators.


• Ensure all team members understand operational priorities and execution plans.


• Optimize usage of low-cost or controlled trucks to reduce transportation cost. (wetlease and Drylease)


• Prepare regular reports on MM performance, Truck utilization and truck issues


• Support campaign planning and adjust resources as needed.