Airline Passenger Support Specialist

Herb & Angel Motor Shop Corp.; Pasig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading customer service provider is seeking a Customer Service Representative to assist passengers with flight bookings, inquiries, and concerns. Candidates should possess strong communication skills and a customer-focused mindset. This role requires the ability to multitask and work shifting schedules in a fast-paced environment, ensuring a positive customer experience while maintaining service standards.

Qualifications

• High school diploma with at least 3 months experience or a college graduate with no experience.
• Strong verbal and written communication skills.
• Ability to multitask and handle high-volume interactions.

Responsibilities

• Assist customers with flight bookings, cancellations, and changes.
• Provide information on flights, fares, and travel policies.
• Handle inquiries through phone, chat, or email.

Skills

Communication skills

Multitasking

Problem-solving

Attention to detail

Adaptability

Education

High school diploma

College degree

Job description

A leading customer service provider is seeking a Customer Service Representative to assist passengers with flight bookings, inquiries, and concerns. Candidates should possess strong communication skills and a customer-focused mindset. This role requires the ability to multitask and work shifting schedules in a fast-paced environment, ensuring a positive customer experience while maintaining service standards.