Email & Chat CSR — Training + Growth, Onsite Manila

Sapient Global Services; Quezon City; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

HMO coverage for you + 2 dependents

Incentives and signing bonuses

Free coffee & biscuits

Job summary

A growing service company in Metro Manila is looking for a Customer Service Representative to join their team. The role offers a competitive salary of up to ₱25,000 plus monthly commissions, with no previous experience required as comprehensive training will be provided. Candidates should possess good communication and problem-solving skills and be willing to work onsite. The position promises opportunities for career growth and various employee benefits from Day 1.

Qualifications

• Candidates must communicate effectively and resolve issues efficiently.
• No previous call center experience is required as training will be provided.
• Willingness to work on-site in Metro Manila is necessary.

Responsibilities

• Handle customer concerns through voice and/or non-voice channels.
• Resolve issues with empathy and efficiency.
• Process orders, returns, and account updates with accuracy.

Skills

Good communication skills

Problem-solving skills

Education

High school graduates (old curriculum), ALS passers

Job description

A growing service company in Metro Manila is looking for a Customer Service Representative to join their team. The role offers a competitive salary of up to ₱25,000 plus monthly commissions, with no previous experience required as comprehensive training will be provided. Candidates should possess good communication and problem-solving skills and be willing to work onsite. The position promises opportunities for career growth and various employee benefits from Day 1.