Customer Service Representative (CSR) | Nonvoice/Chat | Airline Reservations

Sapient Global Services; Quezon City; Vor Ort; PHP 253.890 - 304.110; Vollzeit

Benefits dieser Stelle

Health insurance with 2 free dependents

Monthly commissions

Flexible shifts

Incentives and signing bonuses

Free coffee and biscuits

Zusammenfassung

A leading customer service provider in Metro Manila seeks a Customer Service Representative for on-site roles. The position requires a high school diploma and emphasizes communication and problem-solving skills. Training is provided for candidates without previous experience. The job offers a competitive salary up to 25K, along with monthly commissions and various performance incentives. Join a dynamic team that values growth and offers flexible shifts and additional benefits like health insurance and retirement plans.

Qualifikationen

• High school diploma or equivalent required; customer facing work experience is a plus.
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.

Aufgaben

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Maintain high standards of customer service and satisfaction.
• Document interactions and transactions accurately.

Kenntnisse

Strong communication

Interpersonal skills

Problem solving

Attention to detail

Adaptability

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Customer Service Representative (CSR) | Nonvoice/Chat | Airline Reservations

Negotiable

On-site - Quezon City No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Professional Development

Job Training

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We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila!

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!

Your Day-to-Day:

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Qualifications:

• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training!
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because work should be enjoyable!)
• Pioneer Accounts (including Non-voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you!

Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!

English Language Customer Service Problem Solving Call Centre Interpersonal Skills Team Player