Airline Account CSR | Voice Support | ₱16K–₱28K | Virtual Hiring

Big3 AR-Van's Garments Manufacturing Company; Marikina; On-site; PHP 167,400 - 312,480; Full time

Benefits offered by this job

Health insurance and HMO coverage

Paid training and career development opportunities

Performance incentives and allowances

Fun and supportive work environment

Job summary

A garments manufacturing company is seeking an Airline Voice Representative in Marikina, Philippines. The role involves assisting passengers with flight bookings, inquiries, and concerns through excellent communication and customer service. Candidates must have completed at least 2 years of college education, and while prior experience is advantageous, it is not required. This full-time position offers health insurance, performance incentives, and a supportive work environment.

Qualifications

• Excellent verbal communication skills in English.
• Willingness to work on shifting schedules, weekends, and holidays.
• Customer service or call center experience is an advantage.

Responsibilities

• Handle inbound and outbound calls related to airline services.
• Assist customers with reservations, cancellations, and rebooking requests.
• Provide accurate information on flight schedules, policies, and promotions.
• Resolve customer concerns with empathy and efficiency.

Skills

Excellent verbal communication skills in English

Customer service

Ability to handle shifting schedules

Education

College Level (at least 2 years completed)

Job description

Big3 AR-Van's Garments Manufacturing Company

Urgent ₱15-28K [Monthly] On-site - Marikina No Exp Required High/Senior High School Full-time

Job Description

Join our dynamic team as an Airline Voice Representative! You will be the first point of contact for passengers, assisting with flight bookings, inquiries, and customer concerns. This role requires excellent communication skills, professionalism, and a passion for delivering outstanding customer service.

Responsibilities

• Handle inbound and outbound calls related to airline services
• Assist customers with reservations, cancellations, and rebooking requests
• Provide accurate information on flight schedules, policies, and promotions
• Resolve customer concerns with empathy and efficiency
• Ensure compliance with company and airline standards

Qualifications

• College Level (at least 2 years completed) →Qualified
• Excellent verbal communication skills in English
• Willingness to work on shifting schedules, weekends, and holidays
• Customer service or call center experience is an advantage but not required
• Performance incentives and allowances
• Health insurance and HMO coverage
• Paid training and career development opportunities
• Fun and supportive work environment