Air Freight Inside Sales Specialist

CITADEL; Cebu City; Presencial; PHP 240.000 - 420.000; Jornada completa

Descripción de la vacante

MHI Investment Holdings Inc. in Cebu City, Philippines, is seeking a Cargo Inside Sales Representative to manage cargo sales, bookings, and rates while delivering high-quality customer service.

You will monitor flights, handle inquiries, arrange reservations, and coordinate with stations and airline partners to ensure efficient operations and accurate documentation.

This role offers a base salary with potential bonuses and a benefits package tailored to location and experience.

Formación

• Must possess a Bachelor's Degree.
• Must possess an understanding of the flight/cargo operations.
• Excellent communication and building relationship.
• Excellent customer-service mindset.
• Knowledgeable in cargo, air freight, aviation, and sales.

Responsabilidades

• Monitors the flights both online and interline.
• Answers inquiry via emails or calls from customers regarding commodities, transit, routing etc.
• Arrange cargo reservations and bookings for both online and interline.
• Sending email booking confirmations to the customers.
• Daily telesales / telemarketing information with customers.
• Monitors all shipments from origin to final destination and sends updates to the customers.
• Coordinate with our counterpart stations and airlines partners for booking requests and other concerns.
• Checking inputted rates and fixing errors in the system.
• Coordinate and monitor issues from the operations team such as offloaded, late docs/cargo, etc.

Conocimientos

Communication skills

Customer service

Cargo operations knowledge

Sales

Educación

Bachelor's Degree

Descripción del empleo

MHI Investment Holdings Inc. in Cebu City, Philippines, is seeking a Cargo Inside Sales Representative to manage cargo sales, bookings, and rates while delivering high-quality customer service.

You will monitor flights, handle inquiries, arrange reservations, and coordinate with stations and airline partners to ensure efficient operations and accurate documentation.

This role offers a base salary with potential bonuses and a benefits package tailored to location and experience.