Air Export Specialist – Remote-Eligible & Growth-Oriented

Expeditors; Manila; On-site; PHP 223,000 - 446,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Life insurance

Employee stock plan

Training and development

Growth opportunities

Work-from-home days

Job summary

Expeditors in Manila is seeking an Air Export Generalist to ensure timely movement of freight and provide excellent customer service. The role reports to the Air Export Supervisor and focuses on data entry, tracking shipments, and coordinating with overseas partners.

Ideal candidates have 6 months to 1 year related experience, fluent English, and proficient in Excel, Word, and PowerPoint. The company offers comprehensive benefits and growth opportunities within a global logistics network.

Qualifications

• 6 months to 1 year related experience or training
• Understanding of air documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word, PowerPoint)
• Fluent in English

Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Air Export files and reporting
• Use Workflows on daily basis
• Ensure arrival notices are communicated to overseas and customers
• Ensure accurate and timely client and Service Providers billing
• Interact with our customers in arranging their international shipments, meeting customer service standards
• Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)
• Meet compliance at all times with internal and external regulations in accordance with government regulations
• Understand department process flow, looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures are in place and updated
• Meet KPI standards in accordance with the Company's procedure
• Overseas communications, timely responses to emails and requests (internal and external)

Skills

Interpersonal skills

Proactive

Organizational skills

Fluent English

Tools

Excel

Word

PowerPoint

Job description

Expeditors in Manila is seeking an Air Export Generalist to ensure timely movement of freight and provide excellent customer service. The role reports to the Air Export Supervisor and focuses on data entry, tracking shipments, and coordinating with overseas partners.

Ideal candidates have 6 months to 1 year related experience, fluent English, and proficient in Excel, Word, and PowerPoint. The company offers comprehensive benefits and growth opportunities within a global logistics network.